If you attended DocuWorld EMEA, you may already have received a preview. We’re excited to announce that the new DocuWare Partner Portal is officially available to you now!
Built on a scalable and secure tech stack and proven by our global partner network, the portal empowers us to deliver innovations faster, adapt seamlessly to evolving partner models and offerings, and help you accelerate your business with DocuWare. Enjoy modern workflows, clearer role-based access, customised content, improved communications, and actionable insights.
Explore, learn, and help us shape its future.
Everything you need for successful collaboration is in one convenient, always-up-to-date location: marketing and sales enablement resources, customer and contract information, leads and opportunities, and more.
For the next weeks, the new Partner Portal will run alongside My Business. You are welcome to explore the new portal now, with no interruption to your daily work. In the transition phase, some features are still being rolled out; both portals will remain accessible for several weeks. We value your feedback! Please share your thoughts using the brief form at the bottom of the left-hand menu. To learn more about features, the transition timelines, and answers to common questions, please visit our FAQs.
Getting started
To begin, please visit https://partner.docuware.com/ and log in with your DocuWare ID (learn more about the DocuWare ID here). We recommend bookmarking this link for easy access in the future.
Things to do after logging in
- Update your Profile: The dashboard’s “Welcome” tile will prompt you to update your profile. Please add or update your main focus, department, industries, and primary solutions. This helps us tailor portal content to your needs.
- Interactive Tours: Access Portal Training for updating your profile, company info, customer management, asset library, and reseller search.
- Explore: Once your profile is updated, revisit the dashboard to discover all available features and menus.
Check out the portal highlights
- Customer & Lead Management: Enjoy easier navigation and prefilled information to reduce manual work. Place orders directly from the customer screen. (The licensing module is coming soon).
- Asset Library: Access the latest sales presentations, marketing kits, product information, case studies, and easily cobrand materials for your customers.
- Reseller Search: Personalise your profile with your company logo assets, videos and info to increase visibility; prospects searching can use integrated Google Maps and advanced filters to find the right partner.
- News: Get Instant updates – no more waiting for monthly newsletters. Customise your news feed for topics that matter to you. Note: Only users with a DocuWare ID will receive future PartnerInfo newsletters.
Login issues?
- Since you will use your DocuWare ID to log in, you need to have one beforehand. If you do not have a DocuWare ID, please check here and contact your My Business Admin to set one up for you.
- If issues still persist, reach out to our Support Team.
Get-set-go! Log in, explore, and share your feedback.
If you have general questions related to the new portal, please contact us at partnerportal@docuware.com. For support requests, use the emails mentioned above.