Financial Document Management Software | Workflow Automation

Remove the headaches of paper

In payment transactions, countless documents of different form and origin are generated every day, which then must be classified, filed, further processed and shared in a complex process. With DocuWare, documents are stored in a central file cabinet. Document storage software not only eliminates the enormous space requirement for storing paper. The document content is available — immediately and 24/7 — to authorized employees at the push of a button.

Enforce compliance

For financial service providers and insurance companies, it is particularly important to store credit and insurance-related documents along with all approvals in a legally compliant manner. In addition, these documents must be immediately retrievable, be it for a financial audit or an urgent credit request. Leverage the rules set forth in regulations such as HIPAA, Sarbanes-Oxley, GDPR, and other compliance requirements. By embracing these standards of control, you will benefit from data integrity, inherent productivity and a better customer experience.

Digitization and document management for financial services offer distinct advantages

Document management and workflow automation let you digitize paperwork and securely save it in an organized repository for quick retrieval when needed.

Easily capture, store, manage, process, share and track documents. Controlled access, task lists and email notifications enable staff to handle daily responsibilities more efficiently and decision-makers to approve, reject or request more information along checkpoints in all your processes.

DocuWare delivers these key capabilities to financial services companies.

Productivity and collaboration

Digitize paper records and instantly retrieve them to provide staff and faculty the information they need to create the best client experience
Store client records electronically to save office space
Create public-facing eforms to quickly capture and process claims forms, information requests and more
Support financial health by automating accounts payable and receivable
Integrate with your client billing and other systems to maximize your existing technology’s value

Security and compliance

Restrict unauthorized viewing of confidential documents and develop guidelines to protect client privacy
Prove compliance with HIPAA, Sarbanes-Oxley, GDPR, and other compliance requirements
Counter cyberthreats with state-of-the-art encryption of data, documents and online communication
Automatically enforce retention schedules

IT and future-readiness

Implement a user-friendly solution that flexes with the needs of multiple departments without adding work for the IT team
With DocuWare Cloud, save significant budget on hardware and IT time
Protect against natural disasters with a fail-safe disaster recovery plan

Lower costs per transaction

We no longer spend time searching because DocuWare neatly lists all documents for each transaction. Decisions are made more quickly, processes are completed earlier. For us as a bank, this means lower costs per transaction; for our customers, it means greater satisfaction.