DocuWare document management for state and local governments

With DocuWare document management for government agencies, you can improve operations by providing employees with secure and instant access to documents and processes while in the office, working from home or in the field.

From securing vital public records to running civic projects and fulfilling the daily needs of citizens, DocuWare’s digital processes provide faster, easier and more accurate public service.

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Industry Masthead - Public Sector

A more agile response to change

State and local governments already balance decreased funding with the increased need for services. For many government entities,  legacy systems that don’t provide the security, flexibility and automated workflows necessary to immediately adapt to changing social and economic conditions present critical weaknesses. The the move toward remote work, the limitations of paper processes stand out even more clearly. With DocuWare, your organization is prepared to take on new responsibilities and provide additional services at a moment’s notice without breaking your budget.

Remove the headaches of paper

Get rid of paperwork, save valuable time and drive your agency’s productivity with modern, future-proof document management and workflow automation. Moving paper through your organization, without first converting it to electronic form, is notoriously slow. Your team wastes time on manual tasks like filing, retrieving and routing documents. When your organization transitions to automated workflows, it streamlines daily work processes, saves money and provides better service to the community.

With this cost-effective solution, you and your team can make sure your corner of the public sector runs smoothly despite increasing demands and limited resources.

Streamline time-intensive administrative tasks

Document management case studies in state and local governments

Town of Henrietta

The Town of Henrietta is located just outside Rochester, New York and is home to 45,000 residents. Searching for important documents in file cabinets and vaults had become a daunting task and offsite document storage was expensive. The Town implemented DocuWare to solve their paper problems. The solution met one of their main requirements − it could integrate with RPS (New York State Real Property Tax System), BAS’s Municipal Clerk Licensing System and ABBYY. Today, the Town has over half a million documents stored in DocuWare. The solution was first rolled out in the Town Clerk’s office which manages all public records. Then its use expanded to the recreation and building departments and the assessor’s office. Before DocuWare, finding documents could take days or weeks. Now retrieval is easy and happens in seconds. The Town’s achieved substantial ROI and saves $20,000 a year on paper storage alone.
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Town of Windham

The Town Clerk's office of the Town of Windham, New Hampshire archives documents for its 16,000 residents as well for Town departments. Until recently, state documents had to be stored on paper or microfilm. When state law approved electronic record keeping, Town Clerk Nicole Bottai launched a digitizing project. With approval from the Town’s Records Retention committee, she selected DocuWare for its flexible cloud capabilities, great user reviews and proven easy learning curve. Before the office went digital, staff processed 18,000 motor vehicle registrations annually, storing all documents in labeled cardboard boxes stacked on metal shelves inside a vault room. Employees manually filed and searched for records, spending 7 to 10 days each month on filing and retrieval. With DocuWare, Bottai and her team retrieve most documents within a minute or two. To better serve its citizens, the Town Clerk’s Office plans to give residents online access to public documents through their website and bring DocuWare to other departments.
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Certified and top-rated

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DocuWare is built for the changing needs of government

Our industry-leading government document management software and workflow automation organizes, secures and processes critical business information: employee documents, client records, compliance and certification information, and much more.
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User-friendliness

Ease of use for long-term effectiveness

User-friendliness is a principal of all DocuWare product design and development. This gives administrative staff a fast start in their new digital processes and long-term satisfaction using a product they can rely on.

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Flexibility and scalability

The best fit for your IT needs with total feature parity

DocuWare Cloud supports state and local governments of every size. With the flexibility of this cloud-based solution, you can increase users and storage immediately as your needs change.

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Security

Industry-leading security for your peace of mind

Control the flow of your documents and data and how they're accessed. Ensure everything is captured, processed and stored securely to protect against misuse and loss.

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Mobility

Process and access information for mobile and home office teams

Anywhere. Anytime. Any device. Keep your work-from-home and in-office staff, government officials, and citizens connected and productive.

DocuWare across your government agency

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Invoice processing

Break free from paper and data entry

Avoid late fees, take advantage of early payment discounts and improve vendor relationships by simply digitizing your invoice approval process. Expedite capture with intelligent indexing and securely store related documents for instant retrieval.

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Employee management

 Every employee’s records at your fingertips

Transform Human Resources into a modern, service-oriented team with digital employee records and eforms. While a centralized, organized and secure solution is crucial, authorized users still have immediate access as needed.

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Sales and Marketing

Modernize sales with instant access to crucial information

With centralized, real-time, cloud-based document management and workflow automation, your entire sales team can capture, access and share prospect and customer information in seconds.

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GDPR compliance

Control information access and system security

Digitize paper documents and attach detailed metadata to help in controlling access, finding precise customer information and removing data on-demand.

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Learn more about the benefits of document management

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Ebook

Become a paperless company in less than 90 days

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Tip Sheet

7 simple document management tips for mid-sized businesses

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Ready to see how DocuWare can support your organization?

Discover how to unlock the full potential of digital document management in your clinic, practice, or care facility. Our experts are here to answer your questions, explore your specific needs, and guide you through the next steps—no pressure, no obligation.


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