DOCUMENT MANAGEMENT FOR TRANSPORTATION & LOGISTICS

Logistics document management software for every shipment, invoice and driver file

Carriers, freight forwarders, 3PLs and warehouse operations depend on bills of lading, proofs of delivery, freight invoices, customs documents and driver qualification files. Managing all these documents efficiently can be a challenge. 

DocuWare captures and organizes every document, connects it directly to your ERP, TMS and finance processes and makes shipment records instantly available across your organization.

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Transportation and logistics companies trust DocuWare

Solve the document challenges that slow logistics operations down

Every shipment generates documents that must be captured, shared, reviewed and retained. When bills of lading, proofs of delivery, freight invoices or driver records are delayed, missing or difficult to find, billing slows down, customer inquiries take longer to answer and compliance risks increase. DocuWare centralizes transportation documents, automates document-driven workflows and connects information across operations, dispatch, finance and compliance teams. The result: faster processes, greater visibility and fewer manual handoffs.

Invoice faster

Invoice faster

Capture PODs and delivery confirmations as soon as the load is delivered, so billing starts days earlier.
digital_document

Answer in seconds

Access any shipment file BOL or claim instantly and respond to customer calls on the spot.
Ensure security

Stay audit-ready

Keep DOT records, driver files and transportation documents complete, retained and retrievable.
 
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Freight documentation is going digital

Electronic freight documentation is transforming transportation operations worldwide. From eBOLs and ePODs in North America to eCMR initiatives in Europe, carriers, freight forwarders and shippers are replacing paper-based processes with faster, more connected digital workflows.

DocuWare centralizes freight documents from multiple sources and connects them to shipment, billing and compliance workflows. This ensures information remains secure, accessible and available wherever it is needed across the transport lifecycle.

How document management works with DocuWare

Whether it's a bill of lading, proof of delivery, freight invoice or driver qualification file, DocuWare moves documents and data through structured digital workflows, from capture and processing to secure access across your logistics operation and business systems.

1

Capture documents

Documents arrive from email, scanners, mobile devices, ERP systems, TMS platforms or customer portals. DocuWare automatically captures, classifies and links them to the correct shipment, customer, carrier or transaction record.

2

Automate workflows

Bills of lading, PODs, freight invoices and compliance documents are routed through defined review, approval and exception-handling processes. Responsibilities are clear, deadlines are tracked and every status is visible in real time.

3

Access information anywhere

Transportation documents and shipment records are securely available to authorized users across operations, warehouses, finance teams and connected systems, with version history, audit trails and instant search.

 

What transportation and logistics customers say about DocuWare

Peterbilt

If a part gets recalled, we must find every customer we sold it to and now we can pull up every invoice! We can search by date, invoice number, unit number, even full text. I cannot believe how fast we find stuff in DocuWare.

Fred De Vore

Co-Owner, Peterbilt of Wyoming

GSC_Justin Taylor

Now we know at a glance which documents we have and which ones we don’t. And all these documents are instantly accessible whenever we need them. The compliance staff is happy that the document submission follow up with drivers is done automatically.

Justin Taylor

Compliance Manager, GSC Logistics

DocuWare for transport and logistics: Key use cases at a glance

Transportation teams rely on fast access to accurate information at every stage of the shipment lifecycle.
 
From billing and warehouse operations to driver compliance and claims processing, DocuWare helps transportation teams reduce manual effort and keep critical documents connected to the processes that depend on them.

 

Accelerate accounts receivable and cash flow

In transportation, invoicing often depends on proof of delivery. When PODs arrive late from drivers, carriers or subcontractors, every day of delay can impact cash flow.
 
DocuWare captures PODs and other shipment documents as soon as they are received and automatically links them to the correct load, customer and invoice.

Your benefits:

  • Invoice faster: Trigger billing as soon as delivery documentation is available.
  • Reduce document chasing: Eliminate the need to track down missing PODs and shipment records.
  • Improve cash flow: Shorten the time between delivery and paymen

Learn more about digital order-to-cash processes

Manage driver qualification files and DOT records

Keeping driver qualification files complete and up to date can be time-consuming.

DocuWare centralizes DQFs, MVRs, medical examiner's certificates, road test certificates, employment records and annual reviews, helping transportation companies maintain accurate driver records and simplify compliance with FMCSA recordkeeping requirements.

Your benefits:

  • Keep DQFs organized: Manage driver qualification files and supporting records in one place.
  • Track expirations automatically: Receive reminders for upcoming renewals and deadlines.
  • Simplify compliance: Quickly access complete driver records whenever they are needed.

Learn more about digital employee and driver files

Streamline accounts payable processing

Carrier invoices, fuel bills, maintenance invoices and warehouse service invoices often arrive through different channels and require review by multiple departments. When invoices sit in email inboxes or paper stacks, approvals are delayed and payment deadlines can be missed.

DocuWare automates accounts payable workflows from invoice capture through approval and archiving, giving finance teams complete visibility into every invoice, approval status and supporting document. 

Your benefits: 

  • Faster invoice approvals: Review and approve invoices from the office, warehouse or on the go.
  • Real-time visibility: Monitor invoice status and payment deadlines in real time.
  • Less manual work: Reduce paper handling and administrative effort across AP processes.

Explore accounts payable automation with DocuWare

Manage warehouse and shipping documentation

Warehouse and shipping teams depend on accurate documentation to keep goods moving efficiently. Receiving documents, packing lists, shipping manifests, bills of lading, eBOLs and customs paperwork must be available when shipments are prepared, dispatched and delivered.

DocuWare centralizes warehouse and shipping documents in one secure location, connecting them to the corresponding shipment, order or transaction for fast retrieval and complete visibility.

Your benefits:

  • Centralize shipment documentation: Keep warehouse, shipping and freight documents together in one file.
  • Find records instantly: Retrieve packing lists, BOLs, eBOLs and customs records in seconds.
  • Improve team coordination: Give warehouse, logistics and customer service teams access to the same up-to-date information.

Learn more about document management with DocuWare

Resolve claims and customer inquiries faster

Damaged shipments, missing proofs of delivery and billing disputes can quickly lead to customer inquiries and time-consuming follow-up. DocuWare centralizes documents, photos and shipment records, making it easy to access all relevant information and keep case processing on track.

Your benefits:

  • Structured case management: Keep documents and supporting information organized in one place.
  • Fewer follow-ups: Access all relevant shipment records without searching across multiple systems.
  • Resolve issues faster: Quickly provide supporting documentation to customers, carriers or insurance providers.

Learn more about document management with DocuWare

Retain transportation records and stay audit-ready

Transportation companies must retain a wide range of records to support FMCSA and DOT requirements, IRS recordkeeping obligations, customer audits and insurance reviews. DocuWare helps centralize and securely retain transportation documents, ensuring records remain complete, secure and easy to retrieve.

Your benefits:

  • Stay audit-ready: Access required transportation records whenever they are requested.
  • Maintain complete traceability: Track document history, approvals and updates with detailed audit trails.
  • Protect critical records: Secure access controls help safeguard sensitive transportation and compliance information.

Learn more about compliance-ready document archiving
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INTERACTIVE PRODUCT TOUR

See automated invoice processing in action

Explore how DocuWare captures supplier invoices, routes invoices for approval and provides visibility into every processing step, reducing manual work for logistics and finance teams.
 
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DOCUWARE IDP

AI-powered processing for freight documents

Bills of lading, PODs, freight invoices and customs documents arrive in many different formats and levels of quality, from crumpled BOLs photographed in a truck cab to scans from a warehouse terminal, emailed PDFs and files downloaded from carrier portals.

DocuWare IDP automatically identifies document types, extracts key information and connects it to the correct shipment, load or business process. Manual data entry is reduced, information becomes available faster and document-driven workflows move more efficiently.
ai_magic_purple Learn more about AI-powered document processing

One platform for connected transportation document processes

Transportation operations depend on information flowing between drivers, dispatchers, warehouse teams, customer service and accounting. As freight documentation becomes increasingly digital, organizations need a way to keep documents and processes connected.

DocuWare provides a single platform for capturing, processing, managing and archiving transportation documents. With workflow automation, AI-powered data extraction, integrations and secure document retention, teams can access the information they need and keep freight operations moving efficiently.

Works with your existing business systems

DocuWare integrates with more than 1,000 applications, including SAP,  Microsoft Dynamics 365, Microsoft Dynamics 365 Business Central, Oracle, QuickBooks, Sage or SharePoint. Documents can be accessed, processed and archived directly from connected systems, helping transportation and logistics teams work more efficiently without switching between applications.

Flexible integration options connect document processes with transportation and warehouse management solutions.

Browse the DocuWare Integrations Catalog

Sucess stories from transportation and logistics companies

See how transportation and logistics organizations use DocuWare to simplify compliance, accelerate document processing and improve access to critical business information.

GSC Logistics: Simplifying FMCSA compliance and audit readiness

GSC Logistics, the largest trucking company operating at the Port of Oakland, uses DocuWare to centralize transportation records, simplify California Highway Patrol (CHP) documentation requirements and maintain compliance with FMCSA recordkeeping obligations.
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ETC Holland: From mobile BOL capture to faster order processing

ETC Holland uses DocuWare to process orders, invoices and freight documents digitally. Drivers capture bills of lading by tablet, giving office teams immediate access to shipment records and saving approximately 40 hours of administrative work each week.
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Peterbilt of Wyoming: Instant access to truck records across five locations

Peterbilt of Wyoming centralizes truck specifications, invoices, service orders and warranty records with DocuWare. Employees can retrieve information in minutes instead of waiting days for paper documents, improving business transactions and customer service across all five locations.
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DAF Trucks: Automating more than one million invoices each year

Commercial vehicle manufacturer DAF Trucks uses DocuWare to process approximately 600,000 outgoing and 450,000 incoming invoices each year. Automated workflows, digital approvals and centralized document access reduce administrative effort and improve service for dealers and suppliers.

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DocuWare – certified and award-winning

SOC2 ISO 9001_EN ISO 27001-English users-love-us-G2 BusinessCom Badge Software Advice - DMS Front runners 2025 Nucleus_col Capterra shortlist - document mgmt

Ready to streamline your logistics operations?

See how DocuWare helps transportation and logistics organizations manage bills of lading, PODs, freight invoices, customs documents, and driver files in one connected platform.

Request your personalized demo

Discover how DocuWare can simplify freight documentation, automate workflows, and provide instant access to critical shipment and transportation records.