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Glossary of Terms

Invoice Processing

Electronic Invoice

An electronic invoice, or e-invoice, is an invoice that is stored electronically, and is managed through your document management system. An electronic invoice can come from a paper document, an email attachment, a PDF, or from a submitted form.

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Invoice Processing

Invoice processing is a company's system for paying bills. As the initial step in accounts payable, it directs all invoices to a specific point person or team, standardizes the steps for verifying the validity and accuracy of invoices, and ensures invoices get paid on time.

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Employee Management

Digital Workflow

Digital workflow is designed to digitize, automate, track, and report on any process.

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Employment Records

Employment records are information, documents, and files containing an employee's personal information and the history of the employee's relationship with an employer. These records can include information collected during the interview process, such as a resume and reference sheet, and documents generated during the course of work, such as performance appraisals and time sheets.

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HR Software

HR software is business software that helps improve workplace productivity and employee satisfaction by automating task completion.

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Mobile Workforce

A mobile workforce includes any employees who work remotely from any location, (whether it be from home, on the road, or from the field) and are connected to a single physical location through mobile devices and technology.

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Workflow Management

Workflow management continually analyzes business processes, assesses inefficiencies, and improves those processes.

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Document Management

Content Services

Content services refer to integrated platforms, applications, and components that capture and share information with multiple users, ERPs, and line-of-business solutions within and outside of a firm. It's a paradigm shift away from enterprise content management (ECM), which focuses more on data storage, toward emphasizing how content is used across an organization.

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Digital Archive

Digital archiving is the process of filing information into a virtual repository for long-term access. Files, videos, photos, presentations and other forms of media and data can all be stored in a digital archive.

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Digital Document Management

The primary component of Enterprise Content Management. It is defined as the digital representation and secure storage of documents so that businesses can achieve new levels of speed, accuracy and transparency while creating a predictable, reliable, repeatable information infrastructure.

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Document Security

Document security is the safeguarding of vital business documents from initial creation to disposal when they're no longer needed. Whether your business uses paper or digital documents, or a combination of both, document security ensures the safety of confidential data and compliance with government regulations.

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eForms

e-Forms, or electronic web forms, allows your company to convert recurring manual form filling and filing processes to a simple digital process. Data is captured instantly and accurately in a web from and used to initiate, advance or complete processes.

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Enterprise Content Management (ECM)

Enterprise content management is the system of gathering, securing, storing, and disseminating documents essential to an organization's management and operation. It eliminates the need for labor-intensive data entry and management while providing quick and easy access to every document by customers, executives, shareholders, and employees.

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Intelligent Indexing

Intelligent indexing is a digital document-processing system designed to electronically capture and automatically file any document's most important data. Through machine learning, the system improves over time to eliminate a company's need to perform manual data entry, tedious document handling, and redundant filing.

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Mobile Capture

Mobile capture is a technology that allows staff and customers to use their smartphones or tablets to process and collect and securely submit information remotely.

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Process Automation

Cloud Office Automation

Process automation, also known as business process automation or BPA, converts any manual or paper-based process within an enterprise into a digital process. Using process automation, enterprises can increase efficiency, compliance, transparency, and accuracy within key operational teams, such as accounts payable, human resources, and customer service.

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Machine Learning

Machine learning is the scientific study of both algorithms and statistical models that computers use to perform a specific task.

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Process Automation

Process automation, also known as business process automation or BPA, converts any manual or paper-based process within an enterprise into a digital process. Using process automation, enterprises can increase efficiency, compliance, transparency, and accuracy within key operational teams, such as accounts payable, human resources, and customer service.

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Audit & Compliance

Audit

Auditing can have many applications within modern businesses. Most commonly, the term audit is used to describe the detailed exploration of internal finance documents and processes to ensure accuracy and compliance.

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CCPA

The California Consumer Privacy Act (CCPA) gives California residents the right to view data a company collects about them, receive a copy of this data, find out whether the information has been sold or shared with another company and to say no to further sale of their data. Californians can also request that their data be deleted.

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GDPR

The General Data Protection Regulation (GDPR) is a compliance regulation which the European Union announced in April of 2016. The GDPR sets out to regulate, strengthen and standardize the protection of data for all individuals within the European Union.

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HIPAA

HIPAA is a set of federal mandates designed to protect personal health information while furthering the efficient and secure flow of that information.

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POPI

The Protection of Personal Information Act, referred to as POPI or PoPIA, is South Africa’s equivalent of the EU’s General Data Protection Regulation (GDPR).

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Sarbanes-Oxley

Sarbanes-Oxley is a federal act that strengthened financial reporting requirements for corporations and public companies. The 2002 act also added more criminal penalties for those that fail to follow regulations.

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