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The DocuWare Academy makes you a pro at working with DocuWare products. In our technical training course, we teach theoretical approaches to using DocuWare while providing plenty of practical exercises to give you the opportunity to directly apply your knowledge.
Our administrator training course provide in-depth knowledge for configuring and using DocuWare and its most frequently used modules. You’ll learn the basics of the system and key configurations. Handy exercises and best practice examples provide further reinforcement. (Terms of participation)
In our three-day Administrator Training, you'll learn how to set up a DocuWare system from scratch. Using examples and practical exercises, we will show you how to set up and use the most frequently used modules.
Get the know-how to configure and use DocuWare along with our most frequently used modules. You’ll learn system basics as well as the most important configuration modules, plus deepen your skills through exercises / best practice examples.
The course is aimed at customer system administrators who are responsible for setting up, operating and supporting DocuWare systems.
It is recommended that you complete the self-study material before beginning the classroom training. This serves as an introduction to the course content and consists of 10 e-learning sessions with a total duration of approximately 80 minutes.
The 3-day course lasts daily from 09:00 to 18:00. Each day there is a 60-minute lunch break and 2 coffee breaks of about 15 minutes. The exact schedule for each day depends on the active participation of the participants and may be adjusted if necessary.
At DocuWare, the health of our customers, partners and employees is our top priority. Therefore, all trainings are currently held online in the form of webinars.
After the training, participants can work on questions related to the training content to test their new knowledge.
With targeted training, we impart extensive knowledge and help our customers make the most efficient use of their application. We show them how to generate high added value for their company with the solution.
Sylvia Ruppenstein
Director DocuWare Academy, DocuWare GmbH
DocuWare is continuously working on improving its quality processes, especially in the area of training. In France, DocuWare has already been listed on Datadock since 2020 and we are currently in the process of the Qualiopi certification, which is mandatory for training providers in France; it officially confirms the quality of our training, as well as our improvement process in relation to our commitments and values.
Our trainers
DocuWare's trainers are selected for their diverse skills and the team has a wide range of professional backgrounds and experience (educators, programmers, consultants, sales or support engineers, etc.).
They all have extensive practical experience and up-to-date expertise in their fields. Our pedagogical team does its utmost to respond precisely to your problems and to constantly improve its methods and pedagogical content.
Satisfaction
After each training, participants are asked to answer a questionnaire to assess their satisfaction with various aspects of the training (course content, course concept, trainers, strengths and weaknesses, etc.).
This provides us with an ideal medium for analysing feedback, especially the recommendation rate (NPS).
Satisfaction with customer training: 98% of customers recommend DocuWare's training courses (figures calculated for the period 2018 -2021 ).
In addition, an annual review is carried out in which all feedback question ratings and comments, especially the comments on weaknesses, are analysed in detail and measures are taken to improve the individual areas.
If you have any complaints or suggestions regarding our trainings, please write to us!
