By Use Case
By Industry
By Department
Professional Services makes you a pro at working with DocuWare products. In our technical training course, we teach theoretical approaches to using DocuWare while providing plenty of practical exercises to give you the opportunity to directly apply your knowledge.
Our administrator training course provide in-depth knowledge for configuring and using DocuWare and its most frequently used modules. You’ll learn the basics of the system and key configurations. Handy exercises and best practice examples provide further reinforcement. (Terms of participation)
*****
We are currently working on a new concept here. If you have requests for customer-specific technical training, please contact Professional Services
With targeted training, we impart extensive knowledge and help our customers make the most efficient use of their application. We show them how to generate high added value for their company with the solution.
Sylvia Ruppenstein
Director DocuWare Academy, DocuWare GmbH
DocuWare is constantly working to improve quality, especially in the area of training. For the second time, DocuWare has been successfully certified by Qualiopi. This certification, which is mandatory for training providers in France, officially confirms the quality of our training and our improvement process in relation to our commitments and values.
Our trainers
DocuWare's trainers are selected for their diverse skills and the team has a wide range of professional backgrounds and experience (educators, programmers, consultants, sales or support engineers, etc.).
They all have extensive practical experience and up-to-date expertise in their fields. Our pedagogical team does its utmost to respond precisely to your problems and to constantly improve its methods and pedagogical content.
Satisfaction
After each course, we ask participants to complete a feedback questionnaire. This not only provides us with the well-known Customer Satisfaction Score (CSAT), but also gives us insight into satisfaction with more specific aspects of the training (course content, course design, instructors, strengths and weaknesses, etc.).
In this way, you help us to continuously improve our training concept.
In addition, an annual review is carried out in which all feedback question ratings and comments, especially the comments on weaknesses, are analysed in detail and measures are taken to improve the individual areas.
This provides us with an ideal medium for analysing feedback, especially the recommendation rate (CSAT).
DocuWare EMEA
DocuWare USA
If you have any complaints or suggestions regarding our trainings, please write to us!