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Technical Training for DocuWare Customers

The DocuWare Academy makes you a pro at working with DocuWare products. In our technical training course, we teach theoretical approaches to using DocuWare while providing plenty of practical exercises to give you the opportunity to directly apply your knowledge.

Administrator Trainings

Our administrator training course provide in-depth knowledge for configuring and using DocuWare and its most frequently used modules. You’ll learn the basics of the system and key configurations. Handy exercises and best practice examples provide further reinforcement. (Terms of participation)

In our three-day Administrator Training, you'll learn how to set up a DocuWare system from scratch. Using examples and practical exercises, we will show you how to set up and use the most frequently used modules.

  • File cabinets and trays: the basics of a DocuWare system
  • User administration: planning and configuring authorizations and assigning roles
  • Simplified filing with select lists: Bring order and consistency to your data
  • Email archiving with Connect to Outlook
  • Automatic and smart filing with DocuWare Printer, DocuWare Import and Intelligent Indexing
  • Integrated search with Smart Connect
  • Data entry via individually definable Web forms with DocuWare Forms
  • Controlling and automating processes with Task Manager and Workflow Designer


Dates (3 days, always 09.00 a.m. – approx. 06.00 p.m. CEST)
  • Monday, 07.02.2022, to Wednesday, 09.02.2022
  • Monday, 09.05.2022, to Wednesday, 11.05.2022
  • Monday, 26.09.2022, to Wednesday, 28.09.2022



Dates (3 days, always 09.00 a.m. – 06.00 p.m. EST)
  • Tuesday, February 8, to Thursday, February 10, 2022
  • Tuesday, April 19, to Thursday, April 21, 2022
  • Tuesday, July 12, to Thursday, July 14, 2022
  • Tuesday, October 4, to Thursday, October 6, 2022

DocuWorld User Conference – Review

The DocuWorld User Conference is the leading event for all DocuWare users. Workshops, expert speakers, networking and after-hours programming make for a rich experience.
SAVE THE DATE: The next conference for German-speaking countries will be held from April 25-27, 2022 in Berlin.
SAVE THE DATE: The next conference for English-speaking countries will take place from May 16-18, 2022 in Orlando.


With targeted training, we impart extensive knowledge and help our customers make the most efficient use of their application. We show them how to generate high added value for their company with the solution.

Sylvia Ruppenstein
Director DocuWare Academy, DocuWare GmbH

Terms of participation

The following is required to participate in our customer training courses:


Powerful notebook with

  • Core i7, 2.6 GHz
  • 1 TB SSD (500 GB seems to also be enough, depending on what daily business the laptop will be used for)
  • 32 GB of RAM
  • 4 to 8 cores CPU, Hyperthreading enabled
  • 8 to 12 logical processors

Required resources for the virtual machine / Virtual Box

  • At least 100 GB of free hard disk space
  • Al least 8 GB of RAM, but we find that 12 is better
  • At least 4 cores CPU

Virtualization must be enabled (BIOS), HyperV must be disabled, Virtual Box or VMware Workstation Pro installed including guest additions.

USB 3 port open for high speed copy of the VM OR running it from an external SSD drive.


At DocuWare, the health of our employees, customers and partners is our top priority. Therefore, all training courses are currently held online as webinars. 


Your DocuWare Partner is responsible for ordering workshops and booking participation. If you are a direct customer, please contact your Regional Sales Director.


Cancellations are requested up to 10 days before the start of training. If later, a cancellation fee of 50% of the training fees will be charged. For no-shows without cancellation notification, 100% of the training fee will be charged. Full cancellation fee is also due if the DocuWare Training Center cancels a registered participant's course because of failure to meet the requirements.

The minimum number of participants for each training course is 6, so the DocuWare Training Center may also postpone or cancel the date up to 10 days before the training if this threshold is not met. DocuWare GmbH assumes no liability for this.



The DocuWare Academy team is always available to answer them!

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