Terms of participation

The following is required to participate in our customer training courses:

Training method

The training is designed around an active pedagogy, calling for the participation of the trainees. It is based on alternating theoretical contributions and practical exercises related to the learners' professional situations. This pragmatic approach helps users to be more efficient as soon as they return from training to their workstations.

Evaluation of training quality

After the training, participants can fill in a satisfaction form to help improve our future trainings.

Accessibility

Our Disability Officer is available to answer any questions you may have on this subject. Please do not hesitate to send your questions by e-mail to the following address: trainingcenter@docuware.com. 

Booking

To book and confirm your registration, please contact your DocuWare Partner. If you are a direct customer, please contact your Regional Sales Director or DocuWare sales contact.

Price

To book and confirm your registration, please contact your  DocuWare Partner. If you are direct customer, please contact your Regional Sales Director or DocuWare sales contact.

Cancellation

We ask you to cancel up to 10 days before the start of the training. If you cancel later, we will charge you a fee of 50% of the course cost. If you do not show up for the course without prior cancellation, we will charge you a fee equal to 100% of the course cost. The cancellation fee is also 100% if DocuWare Training Center cancels a person's attendance because they do not meet the prerequisites.

The minimum number of participants for each training course is 6. For this reason, DocuWare Training Center may postpone or cancel the training date up to 10 days prior to the training. DocuWare GmbH does not assume any liability for this.