Cancellation (EMEA)
We ask you to cancel up to 10 days before the start of the training. If you cancel later, we will charge you a fee of 50% of the course cost. If you do not show up for the course without prior cancellation, we will charge you a fee equal to 100% of the course cost. The cancellation fee is also 100% if DocuWare cancels a person's attendance because they do not meet the prerequisites.
The minimum number of participants for each training course is 6. For this reason, DocuWare may postpone or cancel the training date up to 10 days prior to the training. DocuWare GmbH does not assume any liability for this.
Liability
DocuWare accepts no liability for the cancellation or postponement of a training course, except in cases of intent or gross negligence, or in the event of injury to life, limb, or health. In no case shall liability exceed the amount of the training fee paid in each case. Liability for lost profits and travel and accommodation costs is excluded.
Copyright and rights of use
The use of training materials is permitted exclusively for your own purposes. Recordings of training courses are permitted only with the prior written consent of DocuWare GmbH. The transfer or reproduction of training materials is expressly prohibited.
Confidentiality
All training materials and courses must be treated as confidential, in particular internal information, demos, or case studies.
Data protection
When you participate in the training, your personal data will be processed for the purpose of organizing and conducting the event. The legal basis for this is Art. 6 (1) lit. b GDPR (contract fulfillment). In the case of online training courses, recordings may be made for quality assurance or documentation purposes; you will be informed separately about this. Your data will only be stored for as long as is necessary for the purposes mentioned. Further information on data protection, in particular your rights and our contact details, can be found in our privacy policy (https://start.docuware.com/data-privacy).
Miscellaneous
German law applies, the place of jurisdiction is Munich, and changes to these terms and conditions of participation must be made in writing. This also applies to the waiver of the written form requirement.
