DocuWare document management software for healthcare

Despite technological advances in other areas, many hospitals, ambulatory facilities and healthcare providers still use out-of-date systems to manage document-intensive processes like billing, finance and human resources. With fast, secure and flexible document management software from DocuWare, you can drive new cost and time savings while providing high-quality patient care.

Medical assistant recording a patient's record on a tablet | Healthcare document management

Don’t get overwhelmed by administrivia

DocuWare eliminates bottlenecks and speeds up common processes such as patient billing and admissions, coding workflow, EOB secondary matching, prescription management and medical credentialing with built-in notifications and electronic routing. By implementing automated workflow, organizations can dramatically reduce operating costs by eliminating faxing or mailing paper copies, automating escalation and out-of-office delegation and shortening cycle times.

Get control of technology costs and save resources

The pressure to reduce operation overhead has led many healthcare companies to reevaluate the costs of managing their IT infrastructure in on-premises data centers.

Cloud-based solutions like DocuWare provide a centralized database for all file types including unstructured, along with the tools to protect patient privacy and security that exceed industry standards. In contrast to electronic medical records (EMRs) systems that capture information according to a series of online screens in a structured format. Healthcare management software provides centralized, permissioned access to documents, powerful search, automated workflow for document-related processes.

Digitization and healthcare document management offer distinct advantages

Document management and workflow automation digitizes paperwork and organizes it in a secure repository for quick retrieval. Organizations gain new efficiency by classifying and routing any piece of content that comes into the operational side of the organization, from employee records of staff to invoices and legal documents.

Easily capture, store, manage, process, share and track documents with our medical record management solutions. Controlled access, task lists and email notifications enable staff to handle daily responsibilities more efficiently and decision-makers to approve, reject or request more information along checkpoints in all your processes.

DocuWare delivers these key capabilities to healthcare organizations.

Productivity and collaboration

Digitize paper records, email correspondences and more, for instant retrieval providing administrative staff with information they need to create to keep the organization running efficiently
Store patient records and associated documents electronically to save office space
Create public-facing eforms to quickly collect pre-visit patient information
Support financial fitness by automating accounts payable

Security and compliance

Restrict unauthorized viewing of confidential documents and develop guidelines to protect client privacy
Prove compliance with HIPAA, Sarbanes-Oxley, GDPR, and other regulatory requirements
Counter cyberthreats with state-of-the-art encryption of data, documents and online communication
Automatically enforce retention schedules of financial documents, employee records, patient files and more

IT and future-readiness

Implement a user-friendly solution that flexes with the needs of multiple departments without adding work for the IT team
With DocuWare Cloud, save significant budget on hardware and IT time
Protect against natural disasters with a fail-safe disaster recovery plan

Colorado-based Mercy Health Network operates hospitals and healthcare facilities across 18 states. Mercy wanted to overhaul processes at the Mercy Clinical Laboratory. The laboratory analyses over 1,800 samples a day from patients across 17 hospitals and 300 facilities. The lab contributes approximately $30 million to the hospital’s annual revenue, so digitizing processes was a high priority. Today, specimens and lab orders are scanned in real time using barcoded labels to index the documents. DocuWare is seamlessly integrated with Cerner, Mercy’s EMR and lab software. The system for managing lab orders worked so well that it was expanded to manage future or standing lab orders. Read the full case study.

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With almost 300 member groups, Johanniter Emergency Relief is one of the largest healthcare organizations in Germany. They use DocuWare to securely store HR documents for 6,000 volunteers and centrally manage sensitive documents in a tamper-proof and digital format. Today, more than 2,000 employees across all locations in the organization work with the DMS for HR functions and invoice processing. DocuWare is integrated into the Diamant ERP system, allowing documents to be accessed directly from the commercial solution's interface. Read the full case study.

Country: Germany Industry: Healthcare