Digital document access from anywhere
The implementation began for orders and the electronic processing of incoming A/P invoices. For this purpose, invoices are either imported from Microsoft Outlook or paper documents are batch digitized using a powerful document scanner. In both cases, DocuWare automatically classifies all documents and transfers the relevant key data into the commercial system used internally. Using different workflows, the digitized documents are sent to the responsible department heads for checking and approving payment. The solution monitors all work steps, so the processing status can always be traced. They prevent exceeding discount periods, since each staffer in the chain receives automatic reminder notifications.
The successful processing of incoming invoices prompted CVL to further expand the use of the solution. A complete file archive with around 80,000 technical operating and maintenance documents was digitized and integrated into the organizational structure. A web-based portal solution was also implemented, through which customers of the company can independently call up and view all technical documents of their own vehicle fleet - provided they have the necessary access authorization. Data security and integrity are enhanced by DocuWare.
Higher productivity
As part of the largest operational expansion in the company's 20-year history, DocuWare made a significant contribution to further improving service levels. At the same time, DocuWare's own employees benefit from the use of the DMS, as they no longer have to leave their workstations to search for and view support documents. This has significantly increased work productivity and reduced processing cycles while increasing transparency. In addition, expensive office space, which in the past served to house paper archives, is now being put to much better use.
CVL is a customer of DocTech, an Authorised DocuWare Partner in the United Kingdom.
