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DocuWare for Outlook Add-in for on-premises: Important installation steps

Starting in December 2025, DocuWare partners and customers can deploy the DocuWare for Outlook Add-in in their on-premises systems for the first time. Learn about the manual installation process and what to expect in this initial release phase. 

Overview

We’re excited to announce that the DocuWare for Outlook Add-in, previously exclusive to DocuWare Cloud customers, is now also available for on-premises installations. This milestone release empowers you to extend the Outlook Add-in's powerful capabilities to your on-premises clients, supporting broader business continuity and document management flexibility. 

This first phase of the on-premises release is designed for early adopters and technical partners who are ready to take advantage of the Outlook Add-in features. Please note: the installation process currently requires manual steps, which will be streamlined in the next release. 

Phases


  • Early Access (December 2025): Partners gain early access to the DocuWare for Outlook Add-in for on-premises environments. This phase allows you to be among the first to deploy, prepare, test, and validate the Outlook Add-in in your own environments, providing valuable feedback ahead of full automation. 
  • Phase 2 - Streamlined Installation: The installation process will be further simplified, reducing manual steps and making it easier for system administrators to deploy the DocuWare for Outlook Add-in. 

Recommended actions & Installation instructions 

To ensure a smooth rollout of the Outlook Add-in for on-premises environments in this initial phase, partners should follow these steps carefully. This process is designed to give you hands-on experience with the installation and set the stage for successful roll-out to organizations. 

  • System preparation: Ensure the DocuWare on-premises system is updated to the latest version of 7.13 and review all prerequisites before beginning the installation. 
  • Setup and roll-out to the entire organization: After installation, follow the recommended setup and roll-out process to ensure the DocuWare for Outlook Add-in is configured correctly for the organization. Detailed guidance is available in our Set Up DocuWare for Outlook article. 

FAQs

  • Q1: Will there be any impact on existing workflows or data? 
    No. The installation process is designed to integrate seamlessly with existing DocuWare on-premises systems. Please follow the Knowledge Center guide linked above to ensure a smooth setup. 
  • Q2 Who should perform the installation? 
    We recommend that experienced system administrators or certified DocuWare partners handle the installation due to the manual steps involved. 
  • Q3 Which DocuWare version is required to install the Outlook Add-in? 
    To install and use the DocuWare for Outlook Add-in, the system must be updated to the latest version, DocuWare 7.13. 
  • Q4 Where can I get support if I encounter issues? 
    Please refer to the Knowledge Center article for troubleshooting tips. For additional support, you can always contact the DocuWare Support. 

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