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Changes to Microsoft Outlook and implications for integration with DocuWare

Product news

Microsoft’s switch from classic Outlook to Outlook online

Microsoft plans to gradually migrate all users with Microsoft 365 Business Standard or Premium licenses to the new Outlook for Windows starting January 6, 2025. However, affected customers can prevent this during the newly introduced “Opt-Out” phase. This allows the “Classic Outlook” to be used for at least another 12 months.

Please find some more details on the Microsoft Learn portal:

Rollout phase including timeline
How to prevent users from switching to new Outlook
Resource listing

Recommendation for DocuWare customers

DocuWare offers two different Outlook integrations:

  • DocuWare Connect to Outlook for the “Classic Outlook”
  • DocuWare for Outlook Add-In for the "New Outlook"

As the Outlook Add-In is currently only available for DocuWare Cloud, we recommend - especially to all DocuWare on-premises customers - to use the opt-out option to be able to continue archiving emails via Connect to Outlook.

The future of the DocuWare for Outlook Add-In

In line with Microsoft's strategy to replace "Classic Outlook", DocuWare is focusing its development efforts on the DocuWare for Outlook Add-In. The first goal is to make the Add-In also available to our on-premises customers. We are working hard to achieve this within the second half of 2025. In a second step, we will gradually release additional features for the Outlook Add-In.
Stay tuned for more updates!

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