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DMS HEALTHCARE

Simplify administration, improve patient care

DocuWare streamlines healthcare administration by efficiently digitising document-heavy processes and centralising medical and administrative information in a secure, compliant system. Spend more time on delivering exceptional patient care.

 
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IndustryMastheadHealthcare

Trusted by leading healthcare organisations worldwide

Your Document Management Solution for everyday healthcare challenges

From patient admission and registration to invoice processing, DocuWare simplifies and secures document workflows across hospitals, clinics, long‑term care facilities, laboratories and pharmacies. All documents are stored in a central, protected system – accessible at any time, from any device.
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Reduce workload

Streamline routine document processes to relieve teams from time‑consuming admin.
 
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Increase efficiency

Automate manual workflows, reduce costs and free up valuable time to deliver the best possible care.
 
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Ensure compliance

Meet stringent data protection and documentation requirements, including GDPR and other sector‑specific regulations.

Proven outcomes in healthcare:
What our customers say

Previously, our staff had to review all compliance documentation on a daily basis and manually transfer the data into the weekly report. Thanks to our cloud DMS and the new integration to Make, we fully automate reporting while still adhering to all compliance rules.

Vasan Velayutham

Finance Director, Carebase

SELF-GUIDED TOUR

Invoice processing made easy

Discover how DocuWare can optimize your accounts payable workflows in just a few steps.
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Key use cases and benefits of DocuWare for healthcare

Healthcare organisations manage countless document‑driven processes every day – from patient registration and invoice processing to contract management and staff onboarding.
 
DocuWare automates these workflows, reduces manual effort and errors with AI‑powered data capture, and ensures secure, compliant storage of all records.
 
Seamlessly integrated into your existing IT landscape, DocuWare drives efficiency, minimises risk and supports full regulatory compliance

Secure patient records and compliant archiving

Secure management of clinical and administrative documents is essential for compliance and quality of care. With automated versioning, audit trails and full‑text search, teams can access current and historical records instantly while meeting GDPR and other regulatory standards.
 

Key benefits:

  • Centralised access: All reports, clinicians’ notes and treatment plans are digitally available — directly from your EPR or clinical systems.
  • Seamless data flow: HL7 integration connects diagnostic and radiology systems for uninterrupted information exchange.
  • Robust security: Advanced encryption and compliance safeguards protect patient data at every step.

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Accelerated medical invoice processing

Invoices arrive through multiple channels – and DocuWare processes them automatically and reliably.
Approval workflows run efficiently, error‑free and fully digital, giving your finance team complete transparency and control.


Key benefits:

  • Fewer errors, faster processing: AI-powered data capture minimises manual entry and reduces the risk of mistakes.
  • Accelerated approvals: Digital workflows route invoices seamlessly - even across multiple sites or departments.
  • Resource savings: Shorter processing times free your team for strategic tasks and reduce administrative overhead.

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Centralised contract management with deadline control

Contracts with insurers, suppliers and service providers can be complex and time‑sensitive. DocuWare provides a secure, centralised platform for managing all contract documents, with automated reminders and full version control. Stay in control, avoid missed deadlines, maintain visibility and ensure that nothing falls through the cracks.

Key benefits:

  • Complete oversight: All contracts stored digitally and securely, accessible instantly whenever needed.
  • Deadline control: Intelligent reminders prevent coverage gaps, missed obligations and unwanted renewals.
  • Full transparency: Authorised team members can access contract details and histories for informed decision-making and clear accountability.

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Streamlined HR workflows and faster onboarding

From job applications and payroll records to certifications, healthcare HR teams manage countless documents every day. DocuWare centralises and secures all personnel files in a compliant digital archive, while automated workflows manage deadlines and prevent missing documents – reducing administrative workload and improving efficiency.
 

Key benefits: 

  • Instant access to personnel records: All documents are stored digitally and securely, ensuring quick access and smooth HR workflows.
  • Structured onboarding: 
    Digital processes help new starters begin their roles sooner and more efficiently.
  • Employee self-service: 
    Automated workflows reduce manual HR tasks and give employees the flexibility to access their own documents when needed.

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Efficient service processes for better care delivery

From prescription handling to the delivery of medical supplies: DocuWare brings structure and transparency to service workflows. All documents are digitally connected, tasks clearly assigned and responsibilities fully tracked. This reduces waiting times and enhances communication between administration, clinical teams and service providers.
 

Key benefits: 

  • Clear task management: Centralised task lists and automated workflows eliminate duplication and delays.
  • Transparent processes: 
    Every step is documented for full visibility and accountability.
  • Flexible and integrated: Mobile access and integration with industry systems enable seamless processes from any location.

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Audit-ready quality and compliance management

Healthcare organisations face strict audit and compliance requirements. DocuWare ensures complete, accurate documentation with version control and secure access. All changes are fully tracked, and workflows are automated to maintain consistency and minimise risk – so your organisation is always audit‑ready.
 

Key benefits: 

  • Complete traceability: Versioning and logging of all changes provide full transparency across every document.
  • Audit-ready documentation: Quality and compliance documents are securely stored and easily accessible whenever needed.
  • Consistent processes: Automated workflows and digital approvals reduce errors and ensure sustained compliance.

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Transform healthcare operations with one powerful solution

Healthcare providers face increasing challenges every day from staffing pressures and documentation requirements to rising regulatory demands. DocuWare brings all information together on a single, secure platform, automates complex processes and connects your teams for maximum efficiency. Whether deployed in the cloud or on‑premises, DocuWare delivers a scalable, future‑ready solution that reduces administrative workload and creates capacity for better patient care.

What functions does DocuWare offer for
digital financial accounting?

Explore key DocuWare features that power your digital finance department.

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360° Connectivity 

DocuWare integrates seamlessly into your systems to streamline data, processes and collaboration.

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Seamlessly integrate with HIS, ERP, and other core healthcare systems

Create fully digital, end-to-end processes across your entire healthcare IT landscape. DocuWare works smoothly with hospital information systems (HIS), practice management software, ERP platforms like Oracle NetSuite, SAP or Microsoft Dynamics, and accounting applications such as QuickBooks or Sage. DocuWare’s integration capabilities ensure smooth interoperability across systems, using HL7 standards to connect with PACS, RIS, and laboratory information systems for secure and efficient data exchange across all departments.

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Seamlessly integrated into your healthcare IT

DocuWare integrates smoothly and flexibly into your existing IT environment – whether it’s a hospital information system, practice management software, EPR, ERP or accounting system. Using standardised interfaces and HL7 communication, DocuWare also connects with PACS, RIS and laboratory information systems. The result: end‑to‑end digital processes that keep information secure and instantly accessible across departments.

DocuWare in action:
Real-world success in healthcare

Pharmigon: Digital compliance and efficiency in cytostatics production

Pharmaceutical manufacturer Pharmigon has seamlessly integrated DocuWare into its laboratory and administrative workflows. By digitally archiving production and patient data in full compliance with GMP standards, the company ensures maximum security, efficiency, and regulatory adherence across its operations.

Read the full Case Study

Medicenter: Digital patient care at the push of a button

Chilean healthcare provider Medicenter digitized its treatment workflows with DocuWare, giving staff instant access to patient documents across all locations. The result is faster processes, better collaboration, and full compliance with data protection standards.
Read the full Case Study

Carebase: Streamlining HR and quality management across 15 care homes

Carebase, a leading UK operator of retirement and nursing homes, digitized key workflows in HR and quality assurance. Automated document handling and seamless integration with Make and Microsoft Power Automate save time, reduce errors, and ensure full compliance across all facilities.

Read the full Case Study

Armonea: Automating invoice processing across 132 care facilities

Armonea, a leading Belgian provider of assisted living and nursing homes, digitized its non-standard invoice workflows to reduce manual data entry and streamline accounting. Seamless integration with Unit4 ERP saves valuable time and boosts accuracy across all locations.

Read the full Case Study

Certified and top-rated

SOC2 ISO 9001 ISO 27001 GoBD_EN NF203_EN_FR_1 DM Awards 2023_AP docuware-recognition-awards-nucleus-research-vector-logo SaaS Leader_2023

Ready to see how DocuWare can support your organisation?

Discover how to unlock the full potential of digital document management in your clinic, practice or care facility. Our experts are here to answer your questions, explore your specific requirements and guide you through the next steps – with no pressure and no obligation.


Let’s connect!

We’re happy to provide a live demo or put you in touch with a certified digitalisation specialist from our partner network in your area.