To enhance the security of DocuWare systems and comply with Google’s new requirements, we are pleased to introduce OAuth2 authentication method for integrating Gmail and other IMAP-based email systems.
Up to now, DocuWare has supported the commonly used Basic Authentication (username & password) for IMAP mail services, which remains functional for many IMAP providers.
However, for Gmail (Workspace) customers, Basic Authentication is becoming obsolete. The discontinuation of sign-ins via Basic Authentication or app passwords was announced by Google to be by the end of September 2024. OAuth2 is set to replace Basic Authentication as the more secure alternative.
Please note: Support for Basic Authentication for IMAP in DocuWare will continue unchanged and can still be utilized if your mail service supports it.
New OAuth authentication type available within the Mail Service configuration, type “Receiving”
More information on how to set up OAuth clients:
To enable IMAP Mail service connections using OAuth2 authentication for Gmail (Workspace) or other OAuth-supporting IMAP servers, certain configuration updates are necessary.
All DocuWare customers planning to use OAuth for accessing their Gmail, Outlook.com, or other IMAP services must establish an OAuth client app within their corresponding platform accounts, such as Google Cloud Console or Azure AD/Entra.
Gmail (Workspace):
Office365 IMAP:
Availability and Installation:
The new IMAP authentication method will be available in the upcoming DocuWare version 7.11, scheduled for release in September 2024. It will also be backported (included as a hotfix) in version 7.10.
Learn More:
For further information, visit our Knowledge Center.
