Artificial intelligence has made its way into the world of enterprise software – in what feels like record-breaking speed. In light of this, many companies are challenged in deciding whether to use software with AI. Important topics they consider are questions about ethics, data protection and transparency within data processing.
With DocuWare Intelligent Document Processing (IDP) and Intelligent Indexing, we offers two powerful products that make use of artificial intelligence, relying on the fact that only with maximum transparency in data processing can we ensure the greatest possible trust of our customers.
Customer peace of mind
The most important message for customers is that when we use predictive AI, DocuWare only uses customer data to the extent that is contractually agreed upon. In other words, DocuWare provides a service with the help of AI technologies. This service would not be technologically possible without the use of customer data. DocuWare ensures that it is not using customer data in any other way.
Safety is a top priority
At the same time, DocuWare guarantees and explains that the customer data used for training models will be treated in accordance of data protection under GDPR and all confidentiality agreements (NDAs). The customer purchases the services and thus limits the use of data within the framework described in the white paper.
Download the white paper and use it to position DocuWare IDP as a transparent and secure product.