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Ethical AI solutions that add real value

Ethical AI solutions that add real value

DocuWare is increasingly integrating artificial intelligence (AI) to optimize work processes and offer its customers real added value. This gives companies the tools to increase productivity and focus on their core competencies. Our AI solutions impress with their high performance and strict ethical standards – and are always being further developed.

Contents: 

Our Vision: Reimagine Work

Our vision is to reshape the world of work. We believe that every person has unique strengths and abilities. With the help of artificial intelligence (AI), we want to enable all people to focus on what they do best.  We are convinced that in the future, people will work side by side with different types of AI to spread out tasks sensibly and create real added value together.

 

How will we use artificial intelligence at DocuWare in the future?

The true value of AI can be seen in practical applications. At DocuWare, our mission is to make this value tangible for our customers. 

We will continue to successively integrate AI into products to automate processes, facilitate complex relationships and sustainably improve a user experience. In the future, AI will increasingly automate repetitive and time-consuming tasks, promote the understanding of multi-layered issues and significantly improve the daily work experience for our customers. 

DocuWare´s AI mission

The focus is on:

  1. Process automation: AI takes over tasks like extracting information from documents and processing routine tasks. This reduces manual effort and increases efficiency.
  2. Understanding complex relationships: AI analyzes large amounts of data, recognizing trends and patterns that are difficult for human analysts to grasp. This supports informed decisions and strategic planning by our customers.
  3. Enriching the user experience: AI-driven features such as intelligent search mechanisms and personalized recommendations improve the user experience on our platform. Customers can find what they're looking for faster and get prompts with relevant suggestions.

The recent acquisition of natif.ai, one of the most innovative start-ups on the German technology scene, represents an important step on our innovation journey. We are building on this to enhance DocuWare with powerful features for Intelligent Document Processing (IDP).

 

5 principles for the responsible use of AI

To ensure that AI solutions in DocuWare are used responsibly, we have developed and implemented five guiding principles:

 

DocuWare AI principles

  1. Accuracy and reliability: Our AI systems are precise and indicate when the answer is uncertain. Customers can rely on the results and decisions of our AI.
  2. Security: Our AI systems are protected from external attacks, prevent data leaks, and ensure secure processing of sensitive information.
  3. Data protection and compliance: Our AI systems respect legal regulations and user privacy. Data is never shared without consent.
  4. Transparency: Our AI systems make their results and decisions clearly understandable. AI-generated content is flagged and interactions with an AI are transparent to all stakeholders.
  5. Focus on people: Our AI systems are designed to support people and create real added value. They enrich the work of our employees and customers by effectively addressing their needs.

 

Targeted automation for maximum added value

In future generations of DocuWare, artificial intelligence will be used in a targeted manner to automate specific processes that offer our customers the greatest possible benefit and to maximize complex information.

Stay tuned for more – you’ll find everything on our website and published in our Product Blog. Here’s more on the acquisition of natif.ai.

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