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How Many Faces Does Your CFO Have?

I recently came across an interesting framework developed by Deloitte called the Four Faces of the CFO. It struck me that these four roles – steward, ... Read more

When it Comes to Information Security, You Can Pay Now or You Can Pay Later

Overcoming the “not now” bias holding back many document management initiatives is often frustrating. Many organizations struggle with the The Why? ... Read more

Three Reasons Cloud Content Management Changes the ECM Game

There was a time not that long ago when conversations about cloud solutions had almost a theological flavor. Organizations were either 100% committed ... Read more

Using Cloud Office Automation to Align Business and IT

Cloud office automation is the core building block for both departmental process improvement initiatives and for broader, organization-wide ... Read more

How Big is the ECM Market? Lies, Nonsense and Market Sizing Statistics

I am frequently asked this question: “How big is the ECM industry?” Much as I would LOVE a simple answer, every time I am asked, I usually flash to ... Read more

Silos cripple your information management strategy; SaaS silos make it worse

One can hardly tell the history of enterprise content management without quickly encountering “content silos” and their crippling impact upon an ... Read more

IT and the Business: Is the Cloud the Beginning of a Beautiful Friendship?

The business press is loaded with books and articles highlighting the rather tempestuous relationship between “the Business” and “IT.” In 8 Things We ... Read more

The Uncomfortable E in Conversations about ECM Solutions

There is a lot of uncomfortable conversation right now about the “ECM” term. Truth be told, I find the conversation interesting because I have always ... Read more

The Best of Times and the Worst of Times for HR Professionals

Many organizations have reaped enormous benefits from more effectively managing the HR documents that are core to the HR process. SHRM (the Society ... Read more

EU GDPR – May 2018 Is Just 10 Months Away

The GDPR is going to make creating a data governance framework a wild ride for many companies, whether they’re in the EU or not. And complying with ... Read more