Digital Transformation
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Sausage, Legislation, and Creating a Common European E-invoicing Standard

Otto von Bismarck once said, “Laws are like sausages: it is better not to see them being made.” Like sausage and laws, arriving at a common ... Read more

Overcoming the “Uh-Oh” Factor in Business Process Improvement Projects

“Self-transformation is empowering, energizing, even exhilarating. I mean just take a look at some of the titles of self-help books: Awaken the Giant ... Read more

The Wild Ride Starts Now – Data Governance Challenges in the New GDPR

Mention “GDPR” in the U.S., and you’ll likely get a blank stare. Mention “GDPR” in any business conversation in Europe and just about everyone will ... Read more

Change Management Disrupted – With User-Centric Document Management

Start talking about “technology change” to any organizational leader, and the conversation inevitably switches to “change management” like a wet ... Read more

Cloud document management - What opportunities are you missing?

The technology landscape is littered with innovations that were initially resisted and waved off (sometimes with great emotion!) that have since ... Read more

Why “Not Now” is the Wrong Document Management Choice

“What document management software are you considering?” When I ask end users and business leaders this question, I typically get a list of three or ... Read more

Change Management is Hard. Electronic Document Management Can Help.

General Eric Shinseki said, “If you don't like change, you will like irrelevance even less.” In an era of accelerating disruption, every organization ... Read more

There’s No “Oops” in Regulatory Compliance

The fact of the matter is you simply can’t afford a regulatory compliance lapse that damages your reputation or your effectiveness – or more likely, ... Read more

There’s Danger When Your HR Processes Resemble a Dilbert Cartoon

Go to and search on “HR processes,” and you can get a pretty negative take on the HR function, complete with bumbling employees and ... Read more

Which accounts receivable process would you choose -- $11.50 or 71 cents per invoice?

Is your accounts receivable process both effective AND efficient?  How do you know? Download our free whitepaper: How to automate AP processes and ... Read more