The legacy DocuWare Desktop App “User Synchronization” will be officially deprecated and removed from the DocuWare product offering in spring 2027. It will be succeeded by “User Provisioning”, a significantly more advanced solution built on the modern industry standard. Administrators, please review this article for important details.
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Ending the coexistence of two tools
While both tools, User Synchronization Desktop App and User Provisioning, have coexisted since DocuWare version 7.12, the User Synchronization Desktop App is scheduled now for End-of-Life as it’s no longer up to date from a technical standpoint. It will be succeeded by “User Provisioning” within DocuWare Configuration, a significantly more advanced solution built on the modern, industry-standard SCIM 2.0 protocol (System for Cross-domain Identity Management).
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To set up user provisioning, start by selecting your identity provider.
The advantages of User Provisioning
The modern User Provisioning architecture introduces high-performance infrastructure optimizations: it features delta synchronization (processing only modified records), parallel processing via 5 concurrent HTTP requests, multi-directory execution per run, native OpenLDAP support and a persistent sync history.
Plan the migration in time
If your organization is actively using the User Synchronization Desktop App, please plan and execute the migration to User Provisioning ahead of the April 2027. Switching to the new tool in time ensures uninterrupted, scalable and fully supported user synchronization capabilities.
Please refer to the DocuWare Knowledge Center for more details about User provisioning.
