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Our Partners with the Best Customer Service

Customer Service Champion: This award goes to DocuWare Partners who offered the best customer service and support

DocuWare has been honoring its Partners with the highest revenues from the previous year – members of the exclusive Diamond Club - at its annual DocuWorld Partner Conference. Last year, DocuWare presented the first Customer Service Champion Award to Partners who provided the best service to their customers

This award goes to DocuWare Partners who offered the best customer service and support. All Partners worldwide have the chance to win the award. Last year, 80 companies from our worldwide sales network of more than 800 Partners were among the list of providers with the best customer service. This year 89 companies will receive this award, which is valid for the current calendar year. Of these, 78 are based in DACH and EMEA, with others in the US, Chile and Peru. All members are listed by country in the table below. In the UK, five DocuWare Partners received the award. In the US, seven out of nine companies are among the best for the second time as well as Chile-based Valuetech S.A and Visual Office from New Caledonia. We also want to congratulate Ricoh del Peru S.A.C. and Ricoh Italia Srl, who received the award for the first time.

Customer Service Champions 2023 will be honored at the DocuWorld Partner Conferences. The flagship events are the DocuWorld Partner Conference EMEA which will be held from April 27-28, 2023 at the Hotel InterContinental Berlin and DocuWorld Americas which will be held from May 3-5, 2023 at the Hyatt Regency Grand Cypress.

Recipients of the worldwide Customer Service Champion Award 2023 at a glance (sorted by country, listed alphabetically):

adminIQ GmbH (Austria)   SKIT GmbH (Germany)
EDV Consulting Zoichter GmbH (Austria)   Steigauf Daten Systeme GmbH (Germany)
pmi Software u. Datenkommunikations GmbH (Austria)   System AG (Germany)
Ricoh Austria GmbH (Austria)   Systemhaus Bissinger GmbH (Germany)
Ricoh Belgium NV/SA (Belgium)   Toshiba Tec Germany Imaging Systems GmbH (Germany)
Valuetech S.A. (Chile)   tutum GmbH (Germany)
ALTEXENCE SAS (France)   Uriot GmbH & Co. KG (Germany)
Datadocs (France)   WEKO Informatik GmbH (Germany)
DIMO Software (France)   Werner Tantzky GmbH (Germany)
ILLINKS SAS (France)   Wolters Kluwer Tax & Accounting Deutschland GmbH (Germany)
INOVERA SARL (France)   WUD - IT-Systemhaus (Germany)
Konica Minolta Business Solutions France (France)   ZDS Bürosysteme Vertrieb & Service GmbH (Germany)
NewSoft IT (France)   Ricoh Italia Srl (Italy)
Ricoh France S.A.S. (France)   Ricoh Nederland B.V. (Netherlands)
ALOS GmbH (Germany)   Visual Office (New Caledonia)
applabs GmbH (Germany)   Ricoh del Peru S.A.C. (Peru)
at data Software GmbH (Germany)   Alos Solution AG (Switzerland)
Behrens & Schuleit GmbH (Germany)   KS Solutions GmbH (Switzerland)
bmd GmbH (Germany)   Palo Alto SA (Switzerland)
BVS Belegverwaltungssysteme GmbH (Germany)   Ricoh Schweiz AG (Switzerland)
C-Partner Systemhaus GmbH (Germany)   Alana IT (Spain)
Crem Solutions GmbH & Co. KG (Germany)   Atecna S.A.L. (Spain)
Datatronic Software AG (Germany)   EMESA (Spain)
Doc-Con GmbH (Germany)   GDX Group Technologic Consulting, S.L.U. (Spain)
DocuScan GmbH (Germany)   Gispert Business, S.L. (Spain)
G+S GmbH (Germany)   Netberry Servicios de Internet S.L. (Spain)
GHS GmbH & Co. KG (Germany)   RICOH España S.L.U. (Spain)
Handelskontor Suhren Digitale Kopierlösungen GmbH (Germany)   RICSoft (Spain)
HEES Bürowelt GmbH (Germany)   Sistemes d'Organització, S.A. (Spain)
iklaro GmbH (Deutschland)   Solitium S.L. (Spain)
ikt Gromnitza GmbH & Co. KG (Germany)   Anota Limited (UK)
it works GmbH (Germany)   Document Management Technology Ltd (DocTech) (UK)
IT.Works GmbH (Germany)   Restore Digital (UK)
jucom e.K. (Germany)   Ricoh UK Ltd. (UK)
L und M Büroinformationssysteme GmbH (Germany)   Toshiba TEC UK Imaging Systems (UK)
LHL Computer – Service GmbH (Germany)   Applied Imaging (US)
NEVARIS Bausoftware GmbH (Germany)   Copier Fax Business Technologies, Inc. (US)
PROWIS Automatisierung GmbH (Germany)   eGennaker LLC (US)
QL-IT Lösungen GmbH (Germany)   Flex Technology Group (US)
REESE GmbH (Germany)   Inception Technologies, Inc. (US)
resin it + office GmbH (Germany)   James Imaging Systems, Inc. (US)
Ricoh Deutschland GmbH (Germany)   Miken Technologies, Inc. (US)
Rosenberger GmbH & Co. KG (Germany)   Milner, Inc. (US)
Schmidt + Berner Vertriebs-GmbH (Germany)   Sissine Office Systems, Inc. (US)
Schwindt GmbH (Germany)