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Customer Appreciation Week 2021 Americas: Check Out What These Featured Users Have to Say...

Customer Appreciation Week

During the week of June 7-11, 2021, DocuWare held its fourth annual Customer Appreciation Week for the Americas. Companies from the United States and Canada were spotlighted on the DocuWare website and in social media. Each company also received an award plaque and swag gift packages to enjoy.

The featured users represent the business and nonprofit sectors, including higher education, product packaging, HVAC, social service agencies and retirement communities. Experience how they are thriving with DocuWare. Check back on our blog for future information on how to be chosen for Customer Appreciation Week 2022.

1. Clackamas Community College - Oregon City, OR
CCC offers programs and services in career technical, college transfer, literacy/basic skills, community education and business training to 26,000+ students at three campuses. DocuWare has helped the college seamlessly move from 100% in person to 95% online teaching and work. Their processes flow smoothly as multiple people securely access and work with documents remotely.

2. Packaging Specialties, Inc. - Fayetteville, AR
Homepage updatedPackaging Specialties, Inc. provides sustainable, environmentally responsible and affordable film packaging solutions to 27 different industries, including fresh produce, frozen food, drinks, snacks and more. “Since implementing DocuWare, our company has saved almost $10,000 in overnight shipping costs between our two locations. What’s more, over the past year, our improved processes and workflows have resulted in approximately $60,000 in discounts from one vendor,” says Debbie Kyzer of AP. Click here to read their full DocuWare success story.

3. Lohmiller & Company - Denver, CO
Lohmiller & Company is the largest HVAC solutions provider in Colorado, with four locations, serving the best HVAC equipment brands, aftermarket parts and supplies as well as expertise. By using DocuWare, they moved from slow paper-based processes to smooth digital workflows and electronic forms. This simplified audits, ensured compliance and overall increased employee satisfaction.

4. Interfaith of the Woodlands - The Woodlands, TX
Interfaith of the Woodlands_homepageInterfaith of the Woodlands is a nonprofit social service agency that provides numerous programs and services to nearby communities. This includes financial assistance for rent, mortgage, utilities, gasoline, emergency shelter, food, clothing, and senior programs along with counseling, job training, and childcare. Using DocuWare, they were able to consolidate three different document systems into one and transformed their paper processes into efficient digital workflows. Currently, 750 staffers use DocuWare and love its speed and ease of use, which enables them to get aid faster to the 1,000s they work with daily.

5. Berwick Retirement Communities – Victoria, BC, Canada
Homepage 3Family owned since 1989, Berwick Retirement Communities builds and manages retirement homes in British Columbia, Canada. To operate its six homes, the company employs over 1,700 vendors and processes over 1,000 invoices a month for catering, housekeeping, personal care and nursing supplies and other essentials. “DocuWare is keeping us more organized. We can see exactly how many invoices are awaiting approval and we can now remind managers to approve them. Our Chief Operating Officer can remotely view and compare past invoice amounts and plan for future budgeting,” says Jenny Jessa, Accountant. Click here to read their full DocuWare success story.

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