Web forms offer a user-friendly way to collect accurate data. You can be sure it’s right because you’ve shifted data entry to the information source. A requesting department member, employee, customer or vendor who has the knowledge to enter the correct information completes the digital form. Your staff gets an email when a form has been submitted and has visibility into automated workflows that put the data to work and kick off the next step in the process.
Web forms eliminate:
- Time spent filing and retrieving paper forms
- Manual data entry
- The challenge of deciphering messy handwriting
- Processes being slowed down by forms being held at an employee’s desk
- Lack of visibility into business processes
- Difficulty effectively capturing and sharing information with a mobile/remote workforce
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Why do you need web forms in your organization?
Pace yourself: employee engagement for newbies
Effective treatment for contract approval headaches
Faster order turnaround
Ready access to information reassures employees and retirees
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1. Don’t just reproduce a paper form electronically. Take the time to fully define the form's specifications and goals. Make sure you know what data is needed, who the users are, and all the business processes tied to the information that the form collects.
With a web form, you can gain control of any process that requires organizing information, routing it to the right people and sharing data with ERP systems or with other applications.
2. Provide clear instructions. Explain the purpose of the form simply and briefly. No one wants to waste time reading large blocks of text.
3. Only ask for information that applies to each step. Providing context is important to make sure users understand why you need the information. However, if the form is long, break it down into sections so that it’s not overwhelming.
5. Apply real-time validation. Let users know that they’ve made an error while they’re filling out the form, not after it’s been submitted.
Editor’s note: This post has been updated for accuracy and new content has been added.