A premier car sales company in Layton, UT, Young Automotive Group carries almost every automobile brand on the market along with a used inventory of over 1,200 vehicles. With over 900 people and 90 years of business history, the company strives to provide buyers with a perfect vehicle that fits their budget. Excellent customer service and a strong emphasis on the people they hire play a major role in achieving this.


Streamlining new employee orientation process

Prior to installing DocuWare, Young Automotive required all newly hired employees to go through a four-hour new hire orientation process in one specific location. That required people to travel, sometimes from remote locations and out of state, merely to complete paperwork. The process was inconvenient, lengthy and increased the company's expenses as it reimbursed new employees for travel expenditures and gas mileage. "We figured that if we could send the information to them digitally and they could enter their information digitally in real time, it would definitely save us a lot of time and gas mileage that we were paying for," says SharRee Shupe, HR Generalist. "We thought people could do all these things prior to even starting".

 

Digitizing employment procedures helps rid of cumbersome paper processes

After switching to DocuWare, Young Automotive Group digitized its HR procedures. Once candidates pass the interview with a manager, they receive a four-page pre-employment document via email. When the required digital paperwork is completed, it is instantly delivered back to HR personnel, who then forward the new hires their employment agreement. The HR department also uses DocuWare to process exit interviews when employees leave the company. The employee termination information arrives as a DocuWare document, which HR processes digitally and the managers remove the employee's access. "In the past it would have been five different paper documents that needed to be completed, and now we do it all digitally", says Shupe.

Country:
USA
Industry:
Auto Dealership
Department:
Finance | HR
Deployment:
DocuWare Cloud