Question: What is planned for the Diamond Club Advisory Board?
Answer: An Advisory Board Meeting will take place Monday, May 6, 2:00-4:30 p.m. A Diamond Club 2019 dinner will take place that evening. Diamond Club Members will receive an invitation with details.
Question: Are there extra sessions planned on Monday we can register for?
Answer: Yes, on Monday, May 6, we have the following sessions that you can register for, using the registration form for the conference. These two sessions are now full.
- 1:30 p.m. – 5:00 p.m. Advanced Software Development Kit (SDK) Session.
With our SDK, you can access specific DocuWare features and use custom programming to seamlessly integrate our document management system with a company's IT platform. Based on last year's positive feedback, we are offering this workshop to demonstrate the connectivity options via DocuWare SDK. Workshop content includes: presentation of new functionality within DocuWare configuration, creation of two web services (which then communicate with DocuWare validation and workflow), the latest news about our SDK and time for your questions.
- 3:00 p.m. – 4:30 p.m. Cloud Q&A Session. This is a technical only session that is an open discussion for Q&A on DocuWare Cloud with regards to the technology behind it and how it works. This is not a sales or pricing session. (Open to Partners who have sold DocuWare Cloud solutions)
Question: Is there anything planned for a new Partner if this is their first time at a DocuWorld Conference?
Answer: Yes, a New Partner Reception will take place Monday, May 6 at 5:00-6:00 p.m. for the opportunity to meet and mingle with DocuWare teams such as sales, marketing, and more. (Invitations will be sent directly to new Partners.)
Question: When should I arrive at the DocuWorld conference hotel?
Answer: The official DocuWorld agenda kicks off at 8:00 a.m. with breakfast on Tuesday, May 7. This means you should arrive on Monday, May 6.
Question: When does the conference end so I can book my flight home?
Answer: In order to get your re-certification, you must stay until 12:00 p.m. on Thursday, May 9 therefore your flight time should not be before 3:00 p.m.
Question: What happens if I leave before 12:00 p.m. on Thursday, May 9?
Answer: You will not receive your training re-certification. An early departure will forfeit your re-certification, no exceptions will be made. The hotel block discounted room rates apply for Thursday evening if needed. Please plan your flights accordingly.
Question: If I have both a DAC and DSC certification, how do I receive both re-certifications?
Answer: By attending the 3 days of sales or technical trainings on Tuesday, Wednesday and Thursday (May 7-9), you automatically receive both certifications. However, you must stay until 12:00 p.m. on Thursday, otherwise you will not receive either re-certification.
Question: Is the training held at DocuWorld a Base or Advanced Training?
Answer: The training held at DocuWorld is an Advanced re-certification training. The prerequisite is our 4 day Base training you attended to earn your initial certification.
Question: How should I prepare for the trainings?
Answer: This year’s breakout sessions on Tuesday and Wednesday afternoon along with Thursday morning will not be hands on so no need to prepare a VM on your laptop.
Question: Does DocuWare provide transportation to the airport when the training ends on Thursday, May 9?
Answer: Yes. On Thursday, May 9, DocuWare will provide free bus transportation to McCarran International Airport leaving the hotel at 12:30 and 1:30 p.m. Seating for 90 people is available at each time but it is on a first come, first served basis.
Question: What is the dress code?
Answer: The dress code for DocuWorld and training is business casual. On Wednesday evening, dinner is poolside; casual resort attire recommended. Your badge is required for admission to all sessions, trainings and meals.
Question: Can I bring a guest to the dinners?
Answer: One of the perks of being in the Diamond Club is that only these members can bring a guest to the conference dinners.
Question: Where can I get answers to questions regarding the trainings?
Answer: For training related questions, please contact the DocuWare Training Center directly via email: email@example.com.
Question: How do I cancel a registration for DocuWorld and/or trainings? Is there a fee to cancel?Answer: Your hotel reservations must be cancelled directly with the hotel.
To cancel your DocuWorld and/or training registration, email: firstname.lastname@example.org. If you must cancel April 23 and after, or are a no-show, we will invoice your company a late cancel/no show fee of $680.00 per person.
For general event questions, contact DocuWare at:
Toll Free (888) 565-5907
Telephone (845) 563-9045