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DocuWare Partner –
Qualification

You need an optimally trained team to successfully sell document management solutions. From acquiring prospects to presenting solutions to implementing a system and providing its support - you need different experts along the way. 

  1. What should be considered after entering into a Partner contract?
  2. Who is involved in a DocuWare project?
  3. How can a DSA, DAC, DCC or DSC get certified?
  4. What does the DocuWare Academy’s training concept look like?
  5. What is the content of the trainings?
  6. How do I register for the trainings?
  7. What are the course fees?
  8. What needs to be considered in case of a cancellation?
  9. How long is a certification valid?
  10. What is the recertification process?
  11. A certified employee leaves my company – what steps are necessary?

Who is involved in a DocuWare project?

DocuWare Sales Advisor (DSA)
Starting with the first customer contact via DocuWare Sales Advisor (DSA), it’s important to know the basics of document management and applications of DocuWare.

Upon certification, a DSA is in a position to conduct qualified discussions with interested parties on the subject of document management and convince them of the urgent need and benefits of a document management system. The DSA then hands over qualified leads to the DAC.

DocuWare Application Consultant (DAC)
DACs are sales-oriented product specialists. They are able to conduct an optimal presentation of DocuWare and communicate all of the solution’s benefits. They lead the sales process from discovery to presentation to the final proposal creation; then they close the deal (Cloud- or on Premises-System) Our training sessions ensure that every DAC is familiar with the product range and feature sets.

DocuWare Cloud Consultant (DCC)
The DCC handles sales of cloud-based preconfigured solutions that are set up to map specific process requirements. This prescriptive sales approach supports being able to quickly hand over these “out-of-thebox systems” to a DSC for implementation.

DocuWare System Consultant (DSC)
DSCs are responsible for technical consulting, installation and implementation, as well as software updates and ongoing support for a DocuWare system. In our training sessions, a DSC is given the detailed, technical knowledge needed to take the information gathered during the discovery phase to then plan, install, configure and support a customer’s system.

Everything you need to know about this is also summarised for DocuWare partners in the brochure on "DocuWare Partner Qualification". This can be downloaded below.

Certification program

 

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DocuWorld Partner Conference

Every year, DocuWare partners can experience interesting insights into the latest technologies and solutions in the field of document management and workflow automation live at the international conference.

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