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DocuWare's Leadership Role in Cloud Market Further Expanded

Number of Cloud Customers Jumps to 2,000 and Total Users Double in One Year

New Windsor, NY, January 31, 2019 - At the start of 2019, more than 2,000 customers from a wide variety of industries had opted for the company's Software as a Service (SaaS) cloud model. Coupled with exponential growth in users and stored documents, DocuWare continues to lead the mid-market in cloud-based document management and workflow automation solutions.

The number of companies that chose DocuWare Cloud grew by 53 percent in 2018. DocuWare Cloud is now licensed by more than 100,000 users, up 100 percent from 2017. Stored documents were up 257 percent in 2017 and 124 percent to 112 million last year. Overall, DocuWare cloud is now used across 158 countries, with deployments ranging from four users to well over 1,000 users, and applications from basic archiving to sophisticated business process management.




As DocuWare continues to feature within organizations’ cloud strategy, its overall adoption and usage has grown. Users per customer and archived documents per customer increased by 37 and 126 percent respectively between 2016 and 2018. 




DocuWare Cloud customers are evenly distributed across North and South America (42 percent), *DACH (27 percent) and the rest of the world (31 percent). In 2018, almost half of all customers selected DocuWare Cloud versus on-premises.




DocuWare Kinetic Solutions and New Cloud Partners Driving Cloud Growth in 2018

2018 saw the launch of two new programs that accelerated cloud growth. First, the DocuWare Cloud Partner program was piloted in Germany, helping the company acquire new partners focused on selling cloud technology exclusively.

Second, the launch of DocuWare Kinetic Solutions saw a surge of interest from the company’s established partner and customer base. DocuWare Kinetic Solutions are cloud-only, preconfigured solutions for invoice processing and employee management that cut implementation time to just hours and remove layers of onboarding complexity.

In 2019, the DocuWare Cloud Partner program will expand to the United States, and the company will release additional cloud-based, preconfigured solutions.

Max Ertl, Co-President of DocuWare, sees a bright future with these initiatives. “More and more customers are recognizing the technical and financial advantages of the cloud. Our strategic initiatives  ensure that customers seeking cloud solutions get exactly what they need to improve their core business processes.”

Betting on the Cloud at the Right Time

In 2012, DocuWare launched its first SaaS-driven public cloud solution, DocuWare Online. Today it is known as DocuWare Cloud and provides complete feature parity with the company‘s on-premises solution.

To deliver customers the best in worldwide availability, data security and scalability, DocuWare uses Microsoft Azure as the platform for DocuWare Cloud.

Dr. Michael Berger, Co-President of DocuWare, laid the foundation for a true cloud system by introducing the web client eleven years ago. He believes the company's strategy has been validated: “DocuWare continues to invest in the usability, security, flexibility and scalability of our cloud architecture. We see tremendous growth in small and mid-sized organizations, where business agility requires leaders to digitize and automate their office processes.”

*DACH is the region that represents the countries of Austria, Germany & Switzerland


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About DocuWare

DocuWare office automation solutions deliver smart digital workflow and document control that set a new pace for worker productivity and business performance. DocuWare’s zero-compromise cloud services are a recognized best-fit for digitizing, automating and transforming key processes. DocuWare operates in 90 countries with headquarters in Germany and the U.S.


For More Information Contact:

DocuWare Corporation 
Samina Sabir
Communications Director
4 Crotty Lane, Suite 200
New Windsor, NY 12553
845-565-5907 ext. 218

DocuWare GmbH
Birgit Schuckmann
Manager Public Relations
+49 (0)172 / 8552005


About DocuWare

DocuWare is a leading provider of document management and workflow automation solutions. Together with its 800+ strong partner network, DocuWare has helped approximately 17,000 customers across 100+ countries simplify their work through digitizing, automating and transforming key processes. Headquartered in Germany & the US, DocuWare employees around the world support sales across the Americas, EMEA and APAC regions. The company also has office locations in Paris, France, Barcelona, Spain, Sofia, Bulgaria and Brisbane, Australia. Learn more.

For more information

DocuWare Corporation Samina Sabir Director Corporate Communications
+1 845 253 6784
DocuWare GmbH Nina Berizzi Public Relations and Communications Manager
+49 89 894433-086
A’lan Communication Amel TRAIKIA Public Relations Manager
(+33) (0)6 21 36 18 40