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About DocuWare
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Learn about DocuWare Trainings that fit
your needs

The DocuWare Academy is our training center where you can learn how to make the most of your work with DocuWare. From an introductory seminar to technical workshops for advanced users - everyone can learn tailored to their needs.

 

Learn more about our quality & satisfaction approach.

Choose your role

To provide you with ongoing education and training contents that best meet your requirements, please pick one of the following paths:

 

Partner with DocuWare

DocuWare Sales Partner

DocuWare Customers

DocuWare Customer

DocuWare Sales Partners
Provide everything your customers want

DocuWare Partners are known for their high level of consulting expertise. To gain excellent process and product know-how for your customers, we have a variety of programs from basic certification and ongoing training opportunities to targeted supplementary training. We offer on-site and virtual learning methods, such as eLearnings and webinars. Depending on your target group, you can keep up to date on a wide variety of sales topics, use cases and new DocuWare system features.  

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Partner Certification Program

The certification program offers all DocuWare Sales Partners the ideal training for successfully working in the document management market with expert knowledge and precise product understanding.

More information on Americas certification program

Certification program (EMEA)

To Academy learning platform LMS

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Base Certification

Base certification is provided through our blended learning program of eLearnings and classroom training. You decide when and where you want to acquire your know-how.

To Academy learning platform LMS

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Recertification

Through annual recertification, you experience our latest version features, configurations and use cases. Recertification is for system administrators and sales representatives.

To Academy learning platform LMS

 

 

exclamation_mark_icon_RGB* After logging into the LMS, you will find all the important information about training concept, booking process, rules for basic and recertification, cancellation and much more in the “Training” and “FAQ” sections.

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DocuWorld Partner Conference – Review

Every year, DocuWare Partners gather for an international conference to get a look at the latest technologies and solutions in document management and workflow automation. Have a look at recent events – picture gallery, interviews with participants, and recordings of some of the workshops.
SAVE THE DATE: The next conference for EMEA Partners will take place from April 27-29, 2022 in Berlin.
SAVE THE DATE: The next conference for the Americas Partners will take place from May 18-20, 2022 in Orlando.

Learn more

DocuWare Customers
Get the most out of your application

The DocuWare Academy will give you the knowledge you need to make the most of your DocuWare solution. Whether through a seminar for beginners or in a technical workshop for more advanced users, you will receive training that will benefit you and your company. We offer classroom training and virtual learning choices; you can decide when, where and how you want to learn. 

Learn more about our terms of participation.
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Administrator Training

Get the know-how to configure and use DocuWare along with our most frequently used modules. You’ll learn system basics as well as the most important configuration modules, plus deepen your skills through exercises / best practice examples.

To Administrator Trainings

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Webinars

In our free webinars, we serve up loads of valuable use cases to make your everyday work easier. Benefit from the knowledge of our experts who provide help that is on target and practice oriented.

Current Dates & Recordings

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DocuWorld User Conference – Review

The DocuWorld User Conference is the leading event for all DocuWare users. Workshops, expert speakers, networking and after-hours programming make for a rich experience.
SAVE THE DATE: The next conference for German-speaking countries will be held from April 25-27, 2022 in Berlin.
SAVE THE DATE: The next conference for English-speaking countries will take place from May 16-18, 2022 in Orlando.

Impressions

Quality & Satisfaction

DocuWare is continuously working on improving its quality processes, especially in the area of training. In France, DocuWare has already been listed on Datadock since 2020 and we are currently in the process of the Qualiopi certification, which is mandatory for training providers in France; it officially confirms the quality of our training, as well as our improvement process in relation to our commitments and values.

Our trainers

DocuWare's trainers are selected for their diverse skills and the team has a wide range of professional backgrounds and experience (educators, programmers, consultants, sales or support engineers, etc.).

They all have extensive practical experience and up-to-date expertise in their fields. Our pedagogical team does its utmost to respond precisely to your problems and to constantly improve its methods and pedagogical content.

Satisfaction

After each training, participants are asked to answer a questionnaire to assess their satisfaction with various aspects of the training (course content, course concept, trainers, strengths and weaknesses, etc.). 

This provides us with an ideal medium for analysing feedback, especially the recommendation rate (NPS).

Satisfaction with customer training: 98% of customers recommend DocuWare's training courses (figures calculated for the period 2018 -2021 ).

In addition, an annual review is carried out in which all feedback question ratings and comments, especially the comments on weaknesses, are analysed in detail and measures are taken to improve the individual areas.

If you have any complaints or suggestions regarding our trainings, please write to us!

Indicators 2021

DocuWare EMEA

Feedback scoring EN_2

 

DocuWare USA

USA Feedback scoring 2021_neu

 

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Do you have any questions?

Details on the content and organisation of training courses? Suggestions for improvement or a complaint about a training course? Additional information about our accessibility policy or our quality approach?

The DocuWare Academy team is always available to provide you with the appropriate answers.

Write to us