For many companies, going mobile is quickly becoming the norm, not the exception. From laptops and internet-enabled devices like smartphones and tablets to cloud solutions and mobile apps, working outside the office has never been easier or more productive. As technology becomes increasingly portable, easier to use, and more affordable, more employees are choosing to complete tasks on the road or from home, instead of being stuck in a cubicle during regular business hours.
A mobile workforce is traditionally defined as a group of employees who work remotely from anywhere and are connected by mobile devices and technology instead of being tied to a single physical location where everyone goes to work. People who work from home may be the most common examples, but as mobile devices and digital office automation tools continue to evolve, anyone who performs work in the field that previously would have needed to be done at an office is also considered a mobile worker. If the benefits of working whenever and wherever appeals to you, you're not alone. It's estimated that the global mobile workforce will reach nearly two billion workers by the year 2022.
Embracing tools that let your employees work from various locations allows for flexibility that leads to better customer service and business growth. For example, salespeople who previously brought clients back to the office to complete paperwork can now finalize the transaction from wherever it's convenient, including the client's own home. Health care workers can diagnose patients with smartphone video conferencing and immediately send data to hospitals or primary physicians. There are numerous other benefits of a mobile workforce, which include:
Embracing a virtual environment lets your company be more competitive and grow faster than ever. Whether you have employees that work remotely part-time or full-time, using a mobile workforce helps your business keep its overall expenses down while increasing employee satisfaction. In an ever-increasing digital world, you can't afford not to consider a mobile workforce if you want to stay competitive and ensure your company's success.
Not all mobile workforce management systems are created equally. The best systems are user-friendly and offer the flexibility and scalability you need to easily adapt to the nature of your operation and your mobile workforce. Managing your mobile workforce should include solutions that ensure proper management and security of your employees' mobile devices while also providing full accessibility and overall employee satisfaction, such as:
Work doesn't have to happen at an office inside a cubicle. It can happen anywhere. Many workers find they get more accomplished when they work outside the office and forego the routine 9-to-5 schedule. With the right solutions that let employees remotely access the same data that would be available at company headquarters, you create a mobile workforce that can be more productive outside the office than they were in it.