Integrational capabilities and Intelligent Indexing are highly valued
Integrating DocuWare with Business Automation System (BAS), a system used by town clerks across the state, was a key factor in adding to the speed with which the staff embraced DocuWare solutions. The integration of the two software solutions allows the town clerk to create a voucher in BAS, print it directly in DocuWare and send it through an automated workflow in DocuWare to the town board. Once the town board have reviewed and approved it, the voucher is sent back to Haacke. The entire process is now fast, 100 percent paperless and fully automated. Another favorite feature is Intelligent Indexing, which instantly identifies the most valuable information on a document and converts it into well-structured data. Using machine learning technology, this intelligent feature remembers each document and user's indexing preferences, so every capture increases its speed, accuracy and reliability, getting better and faster every time. "We own three cemeteries, totaling close to 5,000 graves," Haacke says. "DocuWare lets us to keep all this info at our fingertips. It now takes me minutes to find plot info requested by the town's residents."
