A game-changer for the "new normal" and beyond
Before installing DocuWare, electronic invoices were printed and filed into the paper filing cabinets to be manually entered into the QuickBooks account. Later invoices progressed to the accounts payable and the checks were cut for them. An invoice for a plumbing job could list up to 15 different items, including fittings and pipes, all of which had to be entered into the system individually. "We were literally typing every single line item, every single part, every quantity into QuickBooks," Johnson says"an onerous and lengthy process. Now DocuWare scans the invoices and recognizes the parts, saving the staff from having to enter them manually and individually. "Plus, at any given moment anyone can pull up a purchase order, an invoice number or a job number and see all the documents that pertain to it," Johnson says. Going digital is a game changer, he adds. "They can now do it all from home, which is crucial. If there is a second wave of the pandemic this fall, we are going to be ready for sure."