In 1972, brothers Huw and Eurof Owen started their logistics business in South Wales with just one van. Owens Brothers, as the business was then known, started by transporting furniture, kitchens and piano parts and later acquired two small lorries. Since then, the company has grown steadily to become today's Owens Group, a renowned courier and transport service operating nationwide in the UK, highly regarded in the industry.

For the digital transformation of the ordering system as well as the internal workflows for approving incoming invoices, the logistics company chose DocuWare and its associated local solution partner.

Document management for automated processes

A large number of common business processes were to be made easier and faster for employees. At the same time, they were interested in better control and traceability, as well as less dependence on paper documents. Owens not only wanted to improve the transparency of its own processes, but also give employees easier access to documents and data. They also needed to be able to see where orders were in the system at any given time, so that they could view, approve or cancel related documents digitally via laptops, phones and tablets. The goal was to increase efficiency in the procurement and finance departments.

Country:
United Kingdom
Industry:
Transportation / Logistics
Department:
Finance | Purchasing
Deployment:
DocuWare Cloud
Integration:
Sage 200