Coordination between multiple offices improves cash flow
With DocuWare in place and supporting documentation available within seconds, MercFuel is now able to bill their customers six days faster, improving cash flow. Whether an invoice is receivable or payable or if it originated in the California, Nevada or Texas office, any staff member can look up the status in seconds. Accounts payable invoices are approved using DocuWare's electronic stamp feature, ensuring nothing is lost or delayed. With hundreds of users in multiple locations, the highly efficient system of document retrieval and approval became crucial to the staff after just two weeks of use.
DocuWare use has expanded from their Los Angeles location to Houston and Atlanta and across six other divisions. Additionally, MercFuel's DocuWare solution quickly expanded to the Human Resources department where confidential personnel files were digitized, indexed and stored in DocuWare.
"DocuWare's scalability really works well for us. With the efficiencies we've gained we can do a lot more work without more human resources," says Rob Lovejoy, Chief Information Officer at Mercury Air Group
According to Lovejoy, "Utilizing a digital solution that is flexible and customizable allows us to continue to find more efficiencies. It just makes sense."