The origins of Megatiendas date back more than 30 years, when the founder started delivering to smaller stores. With the establishment of its first branch, a separate sales distribution system was developed to serve commercial customers such as hotels, restaurants and shops as well as private consumers. Today's supermarket chain evolved to match growing demand from consumers to buy in bulk and at lower prices. They now operate 27 stores in three administrative districts of Colombia with over 1,500 employees and reported sales of approx. USD 160 million in 2022.

Initially, their 10,000 plus monthly incoming invoices were digitized with DocuWare, but still routed in paper form. The accounting department forwarded the receipts to the relevant department and, once approved, they made the payment. However, due to the high volume of receipts invoices were not transmitted on time or were lost along the way. The process was no transparent and payment delays, cash discount losses and supplier problems were the result.

A new Columbian law made electronic invoices and so management took this opportunity to evaluate various document management systems. DocuWare was the best fit, especially in regards to its digital workflow capabilities. Just a few weeks before the pandemic hit in 2020, Megatiendas decided to expand DocuWare into a hybrid on-premises and cloud solution. Their Authorized DocuWare Partner was able to carry out the expansion completely remotely.

Country:
Colombia
Industry:
Retail / Wholesale
Department:
Accounting | Administration
Deployment:
Hybrid