Integrating with Outlook
Marcon integrated Outlook with DocuWare to make storing emails and attachments easier. The integrations allows Marcon to customize the storage dialogue and automatically capture up to 50 percent of the fields that have to be indexed for information search and retrieval. "One of the best feature of DocuWare is connect to Outlook," says Hernandez. "It made emails and attachments easier for us to store." On an average week, Marcon processes and captures about 300 documents, and on some occasions up to 1000 documents.
Easy indexing and searching
DocuWare improved document indexing and searching. Employees can simply drag and drop a file from the Desktop into DocuWare, where it gets indexed. Index settings can be saved and applied to a group of documents"for example employees can index a group of photos at once. Another convenient feature is a full text search. "We can search by keywords or a company name," Hernandez says. DocuWare also allows viewing photo thumbnails"a handy feature when a vessel has 200 pictures, Hernandez points out. "DocuWare is one of our primary systems," she says. "We use it for data storage and retrieval to support sales and marketing.
