DocuWare for every department
Within only three years of the initial install, the company had expanded its use to nine departments in total, adding Shipping and Receiving, Commercial Sales, Warranty Division, Controls Department, Credit Department, Marketing Department, Parts Department and Human Resources. “Once DocuWare concepts were embraced, we realized what a prominent place it could have, and now does have, in our business. As the DocuWare Product Champion and Project Implementation Leader, it has been exciting and fulfilling to watch the changes take place.”
Now DocuWare Forms are used to kick off workflows that are a part of daily operations. All of the workflows in place are designed to speed productivity and minimize follow-up. Departments that collaborate with workflow tools include:
Human Resources: Connects HR with Hiring Managers, Payroll, IT and Senior Management concerning hiring and compensation adjustments.
Accounts Payable: Links employees with Managers and AP for reimbursement of expense reports.
Pricing/Marketing: Provides automation between Pricing, Management and AP for seamless credit memo entry.
Audit Requirements: The entire company collaborates on storing the documents necessary for corporate compliance audits. Information can be found in one place in minutes or hours instead of days or weeks.
Keeping the teams connected while remote
Lohmiller & Company/Carrier West was designated by the State of Colorado as an essential business during 2020, allowing the business to continue operating as normally as possible. DocuWare workflow features enabled staff working from home to keep communicating and working efficiently. The technology has allowed them to support a permanent hybrid working environment.