Streamlining workflow through favorite features
DocuWare also improved workflow and made operations more efficient. Prior to DocuWare, when an employee made a purchase, they would initiate a paper trail. A paper-based purchase order would circulate between seven different people and then was stored in a file cabinet. DocuWare made it much more time effective and easier to reconcile in the company's Enterprise Resource Planning system and streamline the work of the Accounts Payable team. "We went from processing 15 invoices a day to processing 100 invoices a day," Cordaro says. With 35 DocuWare users, of which 10 to 12 upload files, and the rest act as approvers, the company accumulated over 150,000 documents since installation. The employees particularly enjoy the Intelligent Indexing feature that allows them to automatically file documents from the company's internal report iSeries, which speeds up their work.
DocuWare efficiency inspires future plans
DocuWare also saved time on managing physical storage. "We had an annual process in which we had to move all of the paper documents offsite. It was an exercise that took two to three days. We don't have to do this anymore," Cordaro says. Inspired by these efficiencies, work is underway to introduce DocuWare to other departments. The next one on the line is Payroll, with plans to expand to the Front Office, which processes customer order intakes. "We are expanding it to Payroll shortly, with other departments on the roadmap," Cordaro says.
