Integrated and Workflow-based DMS
The change began in general order processing, which includes several release steps and a variety of documents. Today, these are controlled completely digitally. After an order is received and checked, a corresponding data record is created in the ERP system, which the system virtually prints and places into the electronic file cabinet as an internal order document. DocuWare then takes over the fully automatic indexing of the documents. Orders are then forwarded via workflow to the Purchasing department, where employees release documents with digital stamps and initiate the purchase orders. These are also stored in the central document pool. After receipt of the goods is logged, the order is forwarded to the Logistics department. The system automatically adds shipping documents to the corresponding purchase order. Finally, the Accounting department checks all related incoming A/P invoices against the digitally available order documents and initiates payment. In a second step, incoming invoices are scanned in batches and assigned to all orders already digitally archived using unique numbers. In this way, about 2,500 sheets of paper are processed , fully automatically! , every month.
Quick and Transparent
Related documents (like purchase orders, invoices and shipping documents) are now available to employees at the touch of a button. Customer inquiries are answered immediately , improving customer service quality and saving the company loads of time. Approval processes are also much faster: Documents are no longer lost on their way through departments, but are available to all employees involved...immediately. Transparency has also been greatly improved. Since only authorized users can set digital stamps, illegal approvals are prevented and quality guidelines are automatically adhered to. The company has already benefited from this on several occasions during tax audits and internal company audits.
