With a history dating back over a century, Italy-based Gastaldi Group's range of services is broad, from logistics to tourism to real estate management. For internal process and document management, the Gastaldi International consulting company relies on a modern document management system (DMS).

 Custom solutions for specific customer needs are always in the foreground at Gastaldi. Within the group, Gastaldi International specializes in claims management consulting. Approximately 30 employees serve the specific needs of insurance companies and reinsurers in the transportation and shipping sectors at its Genoa, Naples and Milan offices.  

Cloud-based DMS accelerates digital transformation
All consulting services are based on information that their employees collect and process on site at a customer's premises. Gastaldi International already relied on the support of digital document management in the past. However, their old system did not cover all of their functional and organizational requirements. With the onset of the Corona pandemic, the inadequacies became clear: the consulting firm suddenly faced new challenges in terms of document access from any location, such as a home office. The company therefore quickly decided to replace their aging system with a more modern solution. The new solution had to be easy to use so that they could manage both documents and processes flexibly from a distance, while at the same time maintaining a high level of information security. The cloud-based DocuWare solution was able to prevail over all other products during their decision-making phase, primarily due to its simplicity and comprehensive range of features.

Country:
Italy
Industry:
Service Provider
Department:
Customer Support
Deployment:
DocuWare Cloud