High quality of index data
After being checked in a department, invoices below a threshold of 1000 euros are sent directly to the Accounting Department. For higher amounts, the invoice verification through Controlling. Once Accounting has finally approved the invoice, the posting data is sent to the SAP system. Fields in SAP are pre-filled with help from DocuWare indexing. While the workflow was designed in-house, the interface to the SAP system was developed by DocuWare Partners. The bridge to SAP ensures that DocuWare's index fields are perfectly "mapped" in SAP Accounting.
In the past an invoice could take two weeks from receipt to approval, today it is usually only two days. For holidays/vacations, a set of substitute rules comes into play. In relation to their suppliers, this has meant a significant improvement in service, since information can be provided at any time if an invoice has not yet been paid. For Accounts Payable employees, the invoice workflow means that they no longer have paper documents. When posting in SAP, they click on an attachment that is a link to DocuWare. On the left monitor they see the DMS and can check the information; on the right monitor, in the SAP system, they are able to complete the posting.
Many DMS projects in the pipeline
In the future, purchases will be digitally recorded, checked, and approved in DocuWare and then submitted to the SAP system as purchase order proposals. A way to fulfill the legal requirement for enabling anonymous "whistleblowing" will addressed using a DocuWare forms. In addition to a contract database, DMS projects are emerging as potential customer projects and product development, such as a dashboard for capturing product evaluations.