A third-generation family-owned company founded in 1953, Criterion Tool & Die Inc. manufactures precise components for no-failure industries such as medical, airspace, and photonics industries. With its 32 employees, Criterion Tool & Die Inc. builds and supplies parts for several hundred customers and also develops prototypes based on specific requests.
Failure is not an option

As per the 'no-failure€ requirements, components manufactured by Criterion Tool & Die Inc. , cannot fail once the devices are implanted in patients, installed in planes or in other equipment. Consequently, government regulations mandate that Criterion Tool & Die Inc. retains documentation about the parts it supplies for the lifetime of the products and instruments. The company also must produce all supporting documentation in a timely manner when requested for audits. These requirements resulted in thousands of paper documents stored in the company's facility over many years. The paper and large storage space made locating documents time-consuming and difficult.

Digitizing Years of Information

After considering several document-management solutions, Criterion Tool & Die Inc. chose DocuWare. The company purchased its own servers and is currently maintaining 16,500 documents, digitized from nearly 100 big bunker boxes and file cabinets. With a dedicated person who performs regular document scanning, 50 to 100 documents are being added on a weekly basis, including current and also some historical documents, which are still being digitized.

All of the parts shipped during the week are now entered into the DocuWare system.

Every manufactured part becomes a record in the DocuWare archives, which includes the part's dimensional drawings, copies of the inspection reports, certifications of the material and purchase orders. "If I cant find something, it must be in DocuWare," says Kellyanne Gottschalk, the companys Marketing & IT Coordinator". 'It changed the dynamics of how we do things here. €

 
Country:
USA
Industry:
Manufacturing
Department:
Administration | Estimating | Quality Management | Shop Supervisors/Foreman | Training Center
Deployment:
On-Premises