Case Study: Century Fence

Century Fence implemented DocuWare as the first step on their paperless journey.  New digital processes resulted in improved remote working capabilities and profitability.

Century Fence implemented DocuWare as the first step on their journey to becoming a paperless company. Digital document management meant a reduction in the time spent on clerical tasks. Field superintendents had mobile access to project documents, so processes were not slowed down when they were not in the office. DocuWare enabled seamless digital collaboration between departments, resulting in improved productivity and profitability.

Established in 1917 as a scrap metal brokerage firm, Century Fence is a family-run company that has evolved into a custom fencing provider and pavement marking contractor. A big part of the company's fence business is focused on high-security fencing for municipal, federal and other high-security customers.

A mobile solution that also reduced dependence on paper was important

A growing company - Century Fence wanted to reduce dependence on paper-based files, speed up workflows and ensure records were searchable and transparent. The company wanted to implement a digital mobile solution to provide field superintendents with remote access to project documentation.   The company needed a solution that had the flexibility to integrate with their ERP and accounting programs. It also needed to offer easy management of documents such as quotes, contracts, insurance, site plans, email correspondence and more.

Integration with existing ERP means user learning curve is not steep

Century Fence selected DocuWare based on its flexibility, mobile app feature and ability to integrate with their ERP system. The company rolled out DocuWare to all three locations. The rollout was staggered and began with the accounting department, where electronic invoice approvals was introduced. The following month, the solution expanded to digitize all projection documentation and during the third month, mobile access was given to field superintendents with tablets.