The reason behind the search for a powerful document management system (DMS) was to find a way to simplify the complicated processing of incoming invoices in the Belgian branches. Because franchisees are separate legal entities, the approval process was different at each location. For example, some dealers approved invoices simply by mailing them to the accounting department, while for others they were each individually signed manually in a paper-based approval process. In each case, regardless of the procedure used, those involved in the process had to wait for the physical receipts to arrive first, which slowed down the workflow significantly. Since Car Avenue wanted to digitize other company processes in addition to invoice approval, they first analyzed a large number of potential solutions during the DMS selection and then focused on three providers. In the end, DocuWare was selected. The decisive factors were the flexibility and simplicity of the system, its ability to meet all requirements, and the way that the software could easily be used in the future in Luxembourg and France.

Country:
Belgium
Industry:
Auto Dealership
Department:
Accounting | HR
Deployment:
DocuWare Cloud
Integration:
Carya