DMS reduces processing times to a few hours
Time is precious, especially during rapid expansion, so a simple yet efficient workflow was established.
Registration documents filled out by new employees were scanned in the individual stores, transferred to DocuWare file cabinets and then processed electronically by the head office. Even this initial solution enabled the company to hire new staff within a few hours instead of waiting several weeks for paper documents from the HR department, as was previously the case.
The processes were then further digitised, step by step. The DocuWare team continually consulted with managers and users, helping fine-tune the technological framework for digitising onboarding and meeting the customer's needs.
Today, for example, individual stores use web forms for registration, which newcomers fill out and sign on a tablet. Transfer to the DMS is no longer necessary, as the documents are instantly archived in the document pool after being filled out with all the important index fields.
DocuWare then informs the HR department at the HQ in real time about the availability of new personnel files, so employees are now instantly set up in the system.
Hundreds of new hires per week? No problem!
Digitising their onboarding process brought the company several benefits. With digital workflows, nothing stands in the way of the retail chain's strong growth. When larger stores are opened, B&M can hire hundreds of new employees within a week.
DocuWare ensures efficient workflows even during busy periods. With electronic file exchanges, the personnel team can focus on handling requests. The system securely logs all processes and documents in the digital file cabinet, allowing employees from any location to easily track the status of their files and records.
The company is already planning to expand the use of DocuWare to include other processes, such as purchasing, approval of incoming A/P invoices and logistics to take advantage of the full potential of DocuWare.
