Question: Do I have to sign up for specific courses in advance or at the conference?
Answer: You do not need to sign up in advance; simply attend the courses you wish to at the conference.
Question: When should I arrive at the conference hotel?
Answer: By Monday, May 16 by 1:00 p.m. The official User Conference kickoff starts at 1:00 p.m. and breakout sessions begin at 1:30 p.m.
Question: What time does the User Conference end?
Answer: The conference ends after lunch (1:30 p.m.) on Wednesday, May 18.
Question: Does DocuWare provide bus transportation from the Hyatt Regency Grand Cypress to the Orlando International Airport (MCO) at the end of the conference?
Answer: Yes. DocuWare will provide free bus service from the hotel to the airport after lunch on Wednesday, May 18 at approximately 1:30 p.m. On the event registration form, you can state if you need this transportation service or not.
Question: What is the dress code?
Answer: The dress code is business casual. The Tuesday evening dinner is poolside; casual resort attire recommended. Your badge is required for admission to all sessions, trainings and meals.
Question: What language will the conference be presented in?
Answer: This conference will be presented in English.
Question: Who can I contact for general questions regarding the conference?
Answer: Contact Mary Williams at (845) 999-6743, firstname.lastname@example.org or Nicole Smajda at (845) 253-6548, email@example.com.
Question: How do I modify or cancel my hotel registration? Is there a cancellation fee?
Answer: Click here to modify or cancel your hotel registration. There is no cancellation fee if cancelled 72 hours prior to arrival.
Question: How do I modify or cancel my DocuWorld User Conference registration? Is there a fee to cancel?
Answer: Your hotel reservations must be cancelled directly with the hotel. See link in above question/answer.
To cancel your User Conference registration, send an email to: DocuWare@american-tradeshow.com. You may cancel your conference registration at no charge up until April 18. Between April 19 and May 6, 50% of the registration fee is refundable. In case of a no-show without cancellation, registration fees are non-refundable.