March 12, 2024 – DocuWare, a leading provider of document management and workflow automation solutions, is pleased to announce the members of this year's Diamond Club and the winners of the Customer Service Champion Awards. DocuWare will recognize and reward these valued Partners, who have been instrumental in driving the company's success through their outstanding sales and unwavering commitment to delivering top-tier customer service.
These two awards emphasize the exceptional performance and commitment of the company’s Partners. “DocuWare has presented a total of 168 awards and many of our 800 worldwide Partners have been recipients many times over. We are grateful to have so many Partners in our network who contribute so significantly to our shared success," stated Max Ertl, President at DocuWare.
75 sales Partners in the coveted Diamond Club 2024
Elevating Partners to Diamond Club status is how DocuWare grants their highest level of recognition to their top-selling channel Partners for 2023.These are Partners who have consistently demonstrated exceptional sales performance and innovative approaches to their business. The Diamond Club represents a milestone in their partnership with DocuWare, symbolizing success and serving as inspiration for others. In total 75 Partners achieved a coveted spot in the Diamond Club ranking with a global breakdown as follows: DACH: 34, USA: 14, France: 9, EMEA/APAC: 8, Spain: 5 & UK/IRE: 5.
Among all Diamond Club members, there are some partners who have repeatedly achieved membership status. Long standing US Diamond Club members include: Impact Networking, LLC, a 17 time member and ComDoc, Inc. a 14 time member. This is the 10th year that Les Olson Company receives this ranking, while UBEO earns it for the 7th time! Valued Partners such as All Document Solutions, Inc., Flex Technology Group, James Imaging Solutions, Inc., Kelley Create, Metro Sales, Inc., Miken Technologies, Inc., Ricoh USA, Inc., RJ Young, SumnerOne, and Toshiba America Business Solutions will also be elevated to Diamond Club status this year for their 2023 sales successes.
93 Partners are honored as Customer Service Champions
DocuWare’s Customer Service Champion Award goes to Partners who provided the best customer service in 2023. The Customer Service Champion award shines the spotlight on the excellent customer care exhibited by our Partners, recognizes their responsiveness and consistent dedication to ensuring customer satisfaction. This year, 93 Partners will receive awards: 50 award recipients are from the DACH region; 11 from France, 8 from Spain, 3 from the UK, 12 from the Americas and 9 from EMEA/APAC.
In the Americas, Applied Innovation, Copier Fax Business Technologies Inc., Flex Technology Group, James Imaging Systems, Inc. and Miken Technologies, Inc. receive the award for the third year in a row. Other winners include: ComDoc, Inc., Distribuidora Reyes G SA de CV, Impact Networking, LLC, KDI Office Technology, Kelley Create, RJ Young, Standley Systems, LLC, and The Lioce Group, LLC.
Official awards ceremonies will take place at the upcoming 2024 DocuWorld Partner Conferences which will be held on 25 & 26 April in Berlin, Germany; May 16 & 17 in Houston, USA and June 19 & 20 in Kuala Lumpur, Malaysia.