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DocuWare Cloud Solutions Ensure Business Continuity for Thousands of Remote Workers

As the global work-from-home trend grows, so does DocuWare’s cloud customer base

New Windsor NY, September 29, 2020 – DocuWare, provider of cloud solutions for document management and workflow automation, saw strong and consistent usage of their cloud solutions during and following the COVID-19 lockdown.

Since March of this year, workforces have gone remote and demand for document management solutions soared. DocuWare grew their number of new cloud customers by 24.3 percent compared to the same period in 2019. This increase is driven by businesses who never had a work-from-home setup, now needing secure document management and workflow solutions for their newly distributed teams.

In addition, DocuWare saw continuous usage of its cloud platform from customers through the wave of lockdowns in the first half of 2020 with every week showing millions of documents added and tens of thousands of users accessing their business information. Those volumes have increased 50% and 30% respectively as of September, as even more organizations find DocuWare to be the perfect cloud solution for their distributed workforces.

“The type of document management solution most sought after right now offers secure document access and archiving but also enables real-time collaboration between remote teams,” says DocuWare president, Dr. Michael Berger. The product can be very quickly customized to fit individual business needs, positioning it as a leading choice for the small to medium sized businesses. “Our focus on usability means that the learning curve is short – a crucial benefit to any company in this current environment,” concludes Berger.

It is estimated that the global mobile workforce will reach nearly two billion workers by the year 2022.* This growing trend of businesses establishing secure work-from-home setups for their employees was accelerated by the COVID-19 pandemic.

In June of this year, DocuWare conducted a survey of over 500 US business owners/managers to evaluate how well they were supporting their mobile workforces. While 73 percent of businesses said they considered cloud-based tools “very” to “extremely” valuable during the COVID-19 pandemic, only 29 percent reported feeling completely prepared for their employees to work from home. By comparison, 18 percent of businesses surveyed felt they were “mostly” or “completely” unprepared for their employees to work from home; while 21 percent had not implemented any digital tools for remote work**. These are the types of businesses that make up DocuWare’s new cloud customer profile.

Almost all industry sectors have adjusted to work-from-home teams and DocuWare predicts that their cloud customer base will steadily expand, especially with new DocuWare solutions designed specifically to help manage the COVID-19 pandemic - the employee screening form, a simple mobile-friendly eform for managing office visits, was built and released to customers in just a few days.

To learn more about DocuWare’s cloud based solutions, please visit


** DocuWare Survey

About DocuWare

DocuWare is a leading provider of document management and workflow automation solutions. Together with its 800+ strong partner network, DocuWare has helped approximately 17,000 customers across 100+ countries simplify their work through digitizing, automating and transforming key processes. Headquartered in Germany & the US, DocuWare employees around the world support sales across the Americas, EMEA and APAC regions. The company also has office locations in Paris, France, Barcelona, Spain, Sofia, Bulgaria and Brisbane, Australia. Learn more.

For more information

DocuWare Corporation Samina Sabir Director Corporate Communications
+1 845 253 6784
DocuWare GmbH Nina Berizzi Public Relations and Communications Manager
+49 89 894433-086
A’lan Communication Amel TRAIKIA Public Relations Manager
(+33) (0)6 21 36 18 40