Glossary of Terms

Content Services

Content Services is a way to intelligently and efficiently capture information, send it to the right person, department, or process using digital channels, usually through the cloud. Because Content Services are based in the cloud, they ensure your business meets changing compliance while remaining cost effective and scalable. Content services was a term coined by Gartner in 2016 as a replacement to “enterprise content management” to better reflect the trends and needs of modern information management.