Smile Train is the world's largest cleft-focused organization, with a sustainable and local model of supporting surgery and other forms of essential care. Over the last 20+ years, they have supported safe and quality cleft care for 1. 5+ million children, and will continue to do so until every child in need with a cleft has access to the care they deserve.

Digitizing with DocuWare

Smile Train uses DocuWare as a supplement to its accounting platform to process invoices and other financial documents like vendor agreements and contracts electronically. To carry out its operations, Smile Train works with a multitude of vendors to purchase everything from brochures and t-shirts to software and IT infrastructure support. "It is crucial that our invoices are paid on time,€ says Jennifer Rodriguez, Manager, IT & Administration". Before introducing DocuWare in 2013, the company used paper invoicing, which was a slow manual process. After installing DocuWare, this workflow was digitized, improving communications, efficiency, and accuracy. Having DocuWare as a platform allows Smile Train to have an audit trail of approvals as well as gives staff an idea of where in the workflow an invoice is at any given moment. By allowing staff to see this on their own, it allows the finance team to focus on AP cycles as well as their other tasks and projects.

Country:
USA
Industry:
Non-profit
Department:
Accounting | Finance | Marketing
Deployment:
On-Premises