At Walker Group, a cheese producer and retailer headquartered in Valais, Switzerland, invoice approvals used to be a time-consuming process. Today, all departments of this family-owned company benefit from a DMS that ensures efficient administrative workflows.

For the invoice approval process, we wanted more reliability and traceability. "With a traditional paper-based approach, this was only possible with considerable effort," says Roland Steiner, CFO at the food retailer and traditional cheese producer". The family-owned company with headquarters in Bitsch and offices in Zermatt and Martinach supplies hotels and restaurants as well as canteen kitchens in hospitals and the retail trade with around 9,000 different products. Well-functioning logistics ensure reliable delivery - even to remote mountain restaurants. Checking incoming invoices from around 150 suppliers and over 200 service providers used to be a paper-heavy process with many manual approvals. Errors could therefore not always be avoided.

With the switch to a new Sage 200 accounting system, they made the decision to introduce a document management system. ""We wanted to use the latest technology for both archiving documents and steering the approval process," says CFO Steiner". An initial argument in favor of DocuWare was the interface to Sage 200, but Roland Steiner explains that it was the presentation by their local DocuWare Partner that convinced him: "We saw that the system could be tailored to exactly meet the needs of our company. "

Country:
Switzerland
Industry:
Retail / Wholesale
Department:
Accounting | Logistics | Maintenance | Management | Marketing | Manufacturing | Purchasing | Sales
Deployment:
On-Premises
Integration:
Sage