With over 80 different dairy products on the market, Imlek is the largest dairy producer in the Balkan region. For over 50 years, the innovative company from Serbia has focused on expert personnel and continuous improvement of production processes. In addition, the company relies on modern technology: the document management platform DocuWare, for example, lets them completely digitize all their administration processes.

In the past, Imlek's individual business processes were mainly based on paper. Many documents, like supplier invoices, contracts and other receipts, were sent back and forth between individual production sites and their headquarters in Belgrade on a weekly basis. This resulted in numerous inconsistencies and delays in approval and payment, especially when processing incoming A/P invoices. In addition, employees at both the head office and at the individual branches complained that it was extremely difficult to trace the documents. Once the documents were sent out, there was no way for colleagues on site to search for individual receipts or information.

Country:
Serbia
Industry:
Food
Department:
Administration
Deployment:
On-Premises