Complete digitization ... right down to the stamp
The first step was to use DocuWare as a test run in the purchasing department. The pilot project was so successful that expectations were exceeded several-fold. For example, employees quickly began approaching the IT department with suggestions to get even more out of DocuWare. Today, Comelf has digitized its sales and technical processes as well as its procurement process. Currently, 15 employees work with DocuWare Cloud every day. During the purchasing process, departments send their requirements in electronic form via the central document pool. Using various search terms, a buyer then calls up past procurement processes on the screen and compares offers and conditions. Using an integrated full-text search, individual parts of a document can be found using component names, eliminating the need to manually scroll through documents. Even in a multi-stage approval process, managers can now digitally sign-off on segments of offers with the help of digital stamps , even when they are travelling.
Small changes, big impact
Thanks to DocuWare Cloud, processes at Comelf are now much more efficient than paper-based processes could have ever been. Central storage of all document types eliminates the need for multiple searches, which had been the case with parallel storage of paper and email. Overall, their process quality could be significantly improved. Approvals are faster, there is no more hunting through different departments, and the elimination of tedious search processes has clearly had a positive effect on employee motivation. Comelf is driving DocuWare forward in small but determined steps.
Continuously improving and cloud technology truly go hand-in-hand. Companies can make needed changes while keeping IT costs to a minimum. Small improvements can therefore have a huge effect - as is very often the case.